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BMW

4.5

About this business

Location details

21710 Auto World Circle, Sterling, VA, 20166, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.54,361 reviews
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Billy Martin's profile image
Billy Martin 
6 years ago

"I had my insurance back out on me due to a single car..." I had my insurance back out on me due to a single car incident with incurred several thousands of dollars. Robin Jones my service advisor took really get care of me and my X5M. Robin has been there for my vehicle other times as well. I will always look to have Robin addressing all my needs. Than you Robin Jones! 

Jim's profile image
Jim 
6 years ago

"Service center advisors Moses Mahdi and Michael Torres..." Service center advisors Moses Mahdi and Michael Torres are outstanding and are always a delight to work with. They have complete knowledge of BMW capabilities and are reliable in every regard. 

J.boling's profile image
J.boling 
6 years ago

"Robert was excellent took care of my vehicle warranty..." Robert was excellent took care of my vehicle warranty needs. Kept me informed step by step. Robert was professional, polite and always had a smile. Keep up the good work. 

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JPK 
6 years ago

"I used to visit Fairfax BMW. Since visiting BMW of..." I used to visit Fairfax BMW. Since visiting BMW of Sterling I will always return to BMW of Sterling for my services. Joe the valet is friendly and my service advisor Beaver Ho customer service is by far the best I've ever experienced. His professionalism, knowledge and friendliness make him the best!! Mr. Ho is a true asset to BMW of Sterling. 

B.Mitchell's profile image
B.Mitchell 
6 years ago

"Robert was great,I wish all service advisors was as..." Robert was great,I wish all service advisors was as prompt,straight to point and kind as he was. When I go back I will definitely be asking for Mr. Harrell to help me. 

Rod's profile image
Rod 
6 years ago

"EXCELLENT SERVICE at BMW of Sterling!!!" Always a great experience at BMW of Sterling. Beaver Ho is the best!!! Have had him as my service adviser several times now and he is FANTASTIC. Just go my car back from a major repair with full engine replacement and Beaver kept me updated throughout the entire process. I have an extended warranty through Max Care and Beaver handled everything making my experience as painless as possible. Make Beaver your choice at BMW of Sterling!!!!! 

M235_ER's profile image
M235_ER 
6 years ago

"Always a good experience with BMW of Sterling and Robert..." Always a good experience with BMW of Sterling and Robert Harrell. Whatever my car needs is always taken care of and any request I have is honored. I always feel respected and never pressure thats why I always come back to them for any service I need 

The real McCoy's profile image
The real McCoy 
6 years ago

"Excellent service. Carlos worked with me and has done a..." Excellent service. Carlos worked with me and has done a great job. He always keeps me up to date and Is very informative. Answers any questions I might have. Very pleased with my service. I would highly recommend. 

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Liza Caron 
6 years ago

"BMW Family,Listen up! I LOVE BMW of Sterling!!! Robin..." BMW Family, Listen up! I LOVE BMW of Sterling!!! Robin don’t ever leave me! Amazing service and an even more amazing staff! BMW got it right at this location. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 4,361 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.