BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.5

About this business

Location details

21710 Auto World Circle, Sterling, VA, 20166, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.54,361 reviews
Select a rating
Artem K's profile image
Artem K 
6 years ago

"Andrii Bedratenko, sales at BMW of Sterling" I was shopping for a pre-owned certified vehicle. Andrii was very helpful, pleasant, informative, efficient, honest and kept it low pressure. Listened well and addressed concerns in a direct manner and kept bs to a minimum. I found and bought a car that fit my criteria. The finance folks tried to sell me extended warranty pretty aggressively. It's their job and it's fully expected, but I always marvel at the contrast between how lively and affable they are in the beginning of the... read more

SSerna's profile image
SSerna 
6 years ago

"Mike Torres, service advisor at BMW of Sterling" Mike Torres is a great service advisor, very recommendable. He listens to all the concerns, and He answers all your questions and keeps giving you the latest updates of your vehicle. 

S.cole's profile image
S.cole 
6 years ago

"Awesome advisor " Robert is professional, courteous, and informative; keeping me updated while my car was being serviced. I highly recommend Robert for all your BMW service needs. 

PayamD's profile image
PayamD 
6 years ago

"Pain-free and A+ Service as Usual" Robert Harrell at BMW of Sterling Service Center is my go-to guy for all of my BMW service needs. He is efficient, knowledgable and always strives to provide a quality customer service. In a recent service visit, he took it upon himself to escalate a situation with his manager as opposed to just saying "this is our policy" and making sure that we were happy with the outcome. I highly recommend this Service Center and Robert. 

bmwenthusiast123's profile image
bmwenthusiast123 
6 years ago

"BMW of Sterling is great again with Sean Spicher" I had my appointment set up with Sean Spicher. I normally take my vehicles to Alexandria, but I have heard many great things about Sean from others and decided to come see what he is about. The rumors are true I'll tell you that! He made my simple service visit into an experience. From start to finish he gave me his undivided attention and made me forget that I was in for service and more like talking to a friend. He walked me through the write in process clearly and made it... read more

Drama Donna's profile image
Drama Donna 
6 years ago

"BMW of Sterling the BEST!" My BMW Client Advisor Melissa Fincham gains 5 STARS! Professional, warm, knowledgeable, and a vibrant and genuine personality! She made my BMW 2019 buying experience an awesome!! Thank you Melissa!!!! And a shout out to Eric Brown...the BEST Service Advisor at Sterling BMW!!!! Donna.... 

toannviet's profile image
toannviet 
6 years ago

"2018 M550 Service with Sean Spicher" I recently brought my 2018 M550 in for a tire repair, which was under the tire and wheel protection warranty. Dealt with Sean Spicher at check-in, through out the claims process, and at check-out. Everything was seamless. I go out of my way, past three different dealerships, because I know Sean is always willing to help and is so nice and pleasant. I have recommended numerous friends and family and all have been pleased. 

Mattbmw435i's profile image
Mattbmw435i 
6 years ago

"Consistent top notch service from Elijah Beavers" From my first service appointment with BMW of Sterling, Elijah Beavers has gone above and beyond to ensure I’ve been kept up to speed and understood the work needed and/or performed. Glad to have him as a point of contact for keeping my car in top shape. 

PGnVA's profile image
PGnVA 
6 years ago

"Exceptional Customer Service" This was not the first time I worked with Mr. Berthiez to purchase a BMW from BMW of Sterling. His knowledge, attention to detail, and all the extra touches to make my purchase, were exactly as I expected and then some - excellent! My car and the experience of purchasing it was a pleasant experience - not many can say that about their car-buying experiences. I highly recommend Mr. Berthiez to anyone looking to make a purchase from BMW of Sterling. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 4,361 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.