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BMW

4.5

About this business

Location details

21710 Auto World Circle, Sterling, VA, 20166, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.54,361 reviews
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ford1967's profile image
ford1967 
6 years ago

"Robert was very pleasant and professional. He took good..." Robert was very pleasant and professional. He took good of care me and my vehicle. Robert wanted to make sure I was happy with my service. 

Nancy.V's profile image
Nancy.V 
6 years ago

"My service advisor Robert is nice smooth and..." My service advisor Robert is nice smooth and professional. Exactly what is expected from the staff of a BMW dealership. I will choose him again. 

M.Dupree's profile image
M.Dupree 
6 years ago

"Robert was very pleasant and professional. He took good..." Robert was very pleasant and professional. He took good of care me and my vehicle. Robert wanted to make sure I was happy with my service. 

Ginet P's profile image
Ginet P 
6 years ago

"Mike always provides an excellent service. BMW service is..." Mike always provides an excellent service. BMW service is always outstanding, and their options for lyft and loaner make it easy and convenient to drop my car for service. 

malcom.2012's profile image
malcom.2012 
6 years ago

"Excellent like always! " As like every other time i have been here my service has been excellent, even on the busy weekends Carlos is very responsive when I have questions regarding my vehicle and when i am looking for updates he always has the latest. I really like that he is always communicating and keeping in touch with myself or my wife. Very pleasant service as always when picking up my vehicle and checking out is simple. Again, very pleased with BMW of Sterling. 

DoubleD's profile image
DoubleD 
6 years ago

"My Service on Nov 21 was excellent. As always Robin..." My Service on Nov 21 was excellent. As always Robin Jones does a phenomenal job with meeting my service request with my tires, required alignment and alerting me to my upcoming inspection. This service and other support are reasons why I continue to buy and bring my vehicles to BMW. 

KAlphonso's profile image
KAlphonso 
6 years ago

"Robin Nones is my SA. Oct 21 was the service date...." Robin Nones is my SA. Oct 21 was the service date. Battery and TPMS services. Scheduled and completed exactly as promised. Quickly diagnosed TPMS issue, informed me of necessary repair & cost. Promptly notified when service was complete. E93 M3 in the lane for prompt pickup. Simply SUPERB service! Thanks Robin! 

Praveen's profile image
Praveen 
6 years ago

"It was pleasant experience dealing with BMW of sterling..." It was pleasant experience dealing with BMW of sterling Service Dept. Elijah Beavers from Service dept was very helpful and had alway met my expectations in handling issues related to my X5. 

MHollman's profile image
MHollman 
6 years ago

"Eli is always amazing to work with!" Eli has been my main service rep for the past few years and always does a tremendous job! He's extremely responsive, reliable and willing to go the extra mile to ensure a positive service experience. He's been a truly valuable resource and the main reason I service my car at BMW of Sterling 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 4,361 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.