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BMW
- Automotive
- Lafayette, IN
About this business
Location details
320 Sagamore Pkwy S, Lafayette, IN, 47905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Best sales person and dealership My wife and I went to Defouw's had the best experience at a dealership. Our sales person was Dennis Romack. Has the lowest price around. He knew information about the car and was talking to us like we known each other a lifetime. Thank again
Business response:
Robert, Thank you for taking the time to let us know about your great experience with Dennis! He goes the extra mile for all his customers so he will be happy to know you were highly satisfied. We want to welcome you to the DeFOUW family and look forward to working with you again. Let us know if we can help in any way. Best, DeFOUW Family
customer great salesperson, Chad Troxell, he took care of me and got the deal done quick and smooth. I was on the road in no time. Love my new Silverado truck.
Business response:
Russ, Thank you so much for the great review and letting us know about your experience with Chad! Glad he was able to help find a Silverado that fit your needs! We appreciate your business Russ! Best, DeFOUW Team
New Car My salesman Dennis Romack was awesome. Gave great advise and supported my choice without pushing me to purchase extras but educated me on them. Made sure I understood warranties on each vehicle I was interested in to help on my decision making. I highly recommend requesting him if your looking to buy. I knew exactly which vehicle brand I was interested in and he was so helpful to make sure I knew about each of them to start my decision for test drives.
Business response:
Thank you so much for taking the time let us know about your experience with Dennis! We are so happy he was able to help you find a car that fit your needs and in a way that made you feel at ease and not hassled. We appreciate your business and look forward working with you again! Best, DeFOUW Team
No pressure experience My recent experience with the DeFouw team, and especially my sales consultant Ron Pierce, was extremely satisfying. I've dealt with dealers in the past who will try and upsell you into something you don't need with never ending pressure tactics. Hence, I usually drive my vehicles till they're all used up just to avoid that experience as long as possible. I went to DeFouw looking for a slightly used AWD Equinox. I looked at and drove several with Ron taking the time to clearly explain each of the vehicl... read more
Business response:
Hi Brian, Thank you for the great review! We are so happy you had such a great experience with Ron and our Team. We want to welcome you to the family and we look forward to working with you again. Please let us know if we can help in any way. Bets, DeFOUW Team.
..... I was referred by Jake McDole and this is the 2nd vehicle I have bought here with the help of Ben. Great service both times.
Business response:
Hi Lisa, Thank you so much for your kind words. We are so happy you've had great experiences with Jake and Ben. I'll make sure to let them know! We appreciate your business and loyalty over the years. We look forward to working with you again. Best, DeFOUW Team
Great shopping experience Great shopping experience at defouw Chevrolet our sales person was great at explaining everything to us he is very outgoing and funny person Keep up the good work chad troxell...
Business response:
Hi Dora, Thank you so much for letting us know know about your great car buying experience with Chad and our team! We appreciate your business and look forward to working with you again. Welcome to the DeFOUW Family! Best, DeFOUW Team
Chad Troxell We have always enjoyed our time with Chad. He is super friendly and always comes to visit us when we are waiting for our oil change. He remembers our names and details about our family and us. We give Chad 5 stars.
Business response:
Hi Fred and Betsy, Thank you so much for taking the time to let us know about your experiences with Chad! We also wanted to thank you for your business in both Sales and Service. We will pass this along to Chad. Please let us know if we can help in any way. Sincerely, DeFOUW Team
Chad Troxell When shopping for my 2017 Cruze I found Chad to be very helpful. He listened to what I was wanting and told me about the available options. He has a great sales technique and is not pushy or aggressive in selling. He is a great asset to your sales staff, and I would recommend others purchase from him.
Business response:
Hi Debbie, Thank you so much for the kind words! It means a lot to our Team and of course Chad. Your business means a lot to us so we are happy you had such a great experience. Let us know if we can help in any way. Best, DeFOUW Team
The dealership, and especially Chad, rock... Anything I write here will sound overenthusiastic or fake, but I'll try to moderate my tone. :D If you live in Lafayette and buy cars, you know That Big Dealership Group(tm) that owns most of the big-name franchises here. Yeah. My wife and I had gotten used to the kind of treatment you get from Those Guys, so didn't expect anything different when we walked into De Fouw to look at Chevy Volts. Well, we were dead wrong. We were introduced to a Salesperson, Chad Troxell, and began lo... read more
Business response:
Hi Jon, Thank you so much for this amazing review! We appreciate it more than you know. Your kind words mean so much to our team and especially Chad. We appreciate your business and thank you for giving us a chance. We absolutely look forward to working with you again! Welcome to the DeFOUW Family Jon! Please let us know if we can help in any way. Sincerely, DeFOUW Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 780 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.