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BMW
- Automotive
- Lafayette, IN
About this business
Location details
320 Sagamore Pkwy S, Lafayette, IN, 47905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
A Noise OK I had a "noise" thinking it could be the Pwr Strg Pump. Jay Vinard got me in, tried to diagnose, could find nothing wrong. Offered me a ride with the shop foreman, great guy, years of experience, this is where i feel like an idiot....It was road noise from my new tires!!! Plus they did not charge me for this. I will always come back to DeFouw, you ARE MY dealer.
Business response:
Lyle, Thanks for the great feedback! We appreciate your loyalty. Kind Regards - The DeFouw Service Team
Excellent service. Very polite staff. When my Traverse was being serviced at Estero Chev in Florida, they provided customers with regular and decaf coffee, orange juice and tea along with bananas, cookies and breakfast rolls. I am waiting for Defouw to achieve this level.
Business response:
Samuel, Thanks for the great feedback! We appreciate the recommendation and will look into providing additional amenities for our customers in the future. Best - The DeFouw Service Team
Great Service, Friendly Atmosphere My purchasing experience was remarkable. The process was smoother than I ever would have expected. It helped that the staff at DeFouw's was so friendly. Even the sales folks who weren't directly involved with my purchase. Everyone there made me feel important. I have already recommended DeFouw's to a couple of my friends who are looking to purchase new vehicles in the near future.
Business response:
Tammy, Thanks for the great feedback and the recommendations! We strive to make the sales process as smooth and enjoyable as possible! Best - The DeFouw Team
Excellent service Very satisfied with everything,everyone is so nice and friendly.They take the extra time to make sure you are happy with your purchase.
Business response:
Thanks, Tami!
Wish everything was as this easy and efficient... Trucks nicely organized and makes for easy shopping, whether by vehicle or foot. Good spacious layout for a truck lot! Sales Professional (Ryan Dale) very helpful in sorting out inventory, explaining options/features, and finding the truck that fit. Happily surprised at the price alone, the discounts and trade-in value were really the icing on the cake. Relaxed and enjoyable truck shopping experience from start to finish, I will certainly recommend DeFouw and Mr. Dale to othe... read more
Business response:
Joseph, Thanks for the great feedback! We work hard to make sure the lot looks great and are very proud of our dealership. We hope you continue to enjoy your new silverado! The DeFouw Team
Great service This is the first time in over a year I was able to get in the day I called to have my car serviced. In the past, I had to wait at least one week just to get an oil change. Your service has always been great, but an added bonus was not to have to wait a week to get the oil change.
Business response:
Ann, Thanks for the great feedback! We have been making a lot of changes in the service department to better serve our customers. We look forward to serving you in the future. The DeFouw Service Team
Amazing Customer Service I was very impressed with the quality of service and friendliness of the DeFouw Chevrolet employees. They took the time to answer all my questions and took the time to get to know my needs as an individual customer. I would highly recommend them.
Business response:
Elizabeth, Thanks for the positive review!
Service Consultant was fantastic! I was stressed that my auto that was 2 months old was shutting off and Jay reassured me that they would make it right. The vehicle was done in a timely manner and the shuttle driver was very pleasant
Business response:
Holly, We appreciate you taking the time to rate us on cars.com and are glad to hear that we solved your vehicle problems. Best - The DeFouw Service Team
Great service My sales representative, Sheila Passmore, was an incredible person and she really new her stuff!! My family has purchased all three of our cars from her because she is so wonderful.
Business response:
Angelica, Thanks for the great feedback! We will make sure to pass along to Sheila and the rest of the team! Kind Regards - The DeFouw Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 780 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.