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BMW

4.8

About this business

Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
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DSPADE65's profile image
DSPADE65 
5 years ago

"Excellent! Bobby Carr is outstanding!" I chose to lease an X3 because it meets my needs & desires. It’s high ratings by family BMW owners & Sarasota BMW were deciding factors 

Business response:

Thank you so much for your wonderful review and congrats on your new X3! 

MICHAELHRIC's profile image
MICHAELHRIC 
5 years ago

"Everything went well and as planned" As stated everything went well. I wish that on a Saturday morning ESPN could have been on the television. They didn't have to wash the vehicle. 

Business response:

Thank you for the full five stars, Michael! If you'd like to have ESPN on the TV, please ask us during your next visit. 

PETERJGOLD's profile image
PETERJGOLD 
5 years ago

"Expert service" BMW of Sarasota service department continues to exceed all expectations. My service advisor, Carlos Munoz, is excellent. He is courteous, competent and patient. I trust his recommendations 100% and my 16 year-old 5-series has never run better. I am also pleased with the thorough and capable repairs performed by the service technicians. They have proven them knowledgeable on the older cars and complete the repairs successfully on their first attempt. I completely satisfied and fully trust Carlos and hus BMW s... read more

Business response:

Peter, thank you for your excellent review! 

KETAN.TRIVEDI's profile image
KETAN.TRIVEDI 
5 years ago

"Return customer" Friendly and courteous sales person = Rajan Ghag. Finance department should be reviewed and improved - better transparency . Fyi.... list of sales personnel given below is incomplete 

Business response:

Thanks for your feedback and positive review, Ketan! We appreciate it! 

JELASSITERDDS's profile image
JELASSITERDDS 
5 years ago

"Professional " Excellent staff,professional and well trained,however give some thought to proper greetings. As a senior citizen,I reject being addressed using my first name,unless I give permission, I give the same respect to all ,believing one should do unto others as you would have them do unto you. James Lassiter,DDS., FACD. 

Business response:

Thanks for feedback and for your excellent review. 

FERNANDEZ.SYLVESTER's profile image
FERNANDEZ.SYLVESTER 
5 years ago

"Excellent " Tiffany was very responsive friendly and accommodating in taking care of my service. I like the video link and the status info by text. I am pleased. 

Business response:

Thanks for the amazing review! 

BIMMERLON's profile image
BIMMERLON 
5 years ago

"Great service!" Carlos discussed our service options in detail. The technician texted a video of his inspection of the car while it was on the lift so we could follow his progress. 

Business response:

Thanks so much for the great review! 

angelosantellimusic's profile image
angelosantellimusic 
5 years ago

"Great deal on service but long wait " This is my 2nd time at BMW of Sarasota taking advantage of oil change specials they do. I have an older BMW, an E39 5 series that I work on myself mostly. I had two service specialists, Jorge I only chatted with briefly but Carlos I talked to a little more and he seemed really well informed on E39s. The wait was longer than when I had Fernando the previous time I was there, but they had the college football game on TV and a nice array of snacks and drinks including hot tea and comfy lea... read more

Business response:

We're glad that you had a wonderful service visit with us. Thanks for the great review! 

Duke's profile image
Duke 
5 years ago

"Outstanding service " Tina was very helpful with explaining the warranty and the available services. Although she was busy and I was in a rush, she kept me informed of everything. Great service! 

Business response:

Thank you, Duke! We're glad that Tiffany earned your five stars! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is open now. It will close at 7:00 p.m.