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BMW

4.8

About this business

Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
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PJFREEMAN's profile image
PJFREEMAN 
5 years ago

"BMW Recall Takata Air Bag" Outstanding customer service! Carlos was quick to meet with me, comprehensive in explaining the work to be done and very professional through the entire process. The Tech sent me a video detailing key measure on the car including tires and breaks. I loved the video! 

Business response:

Thanks for your stellar review! 

JERRY61's profile image
JERRY61 
5 years ago

"Job Finished!" As promised the remaining items on the to-do list were completed in a timely and professional manner! Car returned to service with a fresh wash by courteous valet! 

HOLLYSNIDER4's profile image
HOLLYSNIDER4 
5 years ago

"Perfect " Best customer service I’ve experienced at any dealership, BMW or otherwise. Timely, knowledgeable and professional. Will always return here when I’m in Florida. 

Business response:

Holly, we're pleased to have earned such an amazing review and we look forward to seeing you again! 

Rex's profile image
Rex 
5 years ago

"Fluid leak" The service advisors that I talked with where very helpful and polite. They let me know what was wrong with the car and gave me an estimate. They took great care of me! 

Business response:

We're so glad that our service team took great care of you, Rex -- thank you! 

SUSANLEVIN1's profile image
SUSANLEVIN1 
5 years ago

"Carlos was great!" My first time at BMW sarasota. Thanks to Carlos for being friendly and for treating me so very well! I appreciated the loaner, too. 25 word minimum is ridiculous. 

JELASSITERDDS's profile image
JELASSITERDDS 
5 years ago

"Professional,engaging intelligent. Thanks " I was pleased with the professional manner in which Ms. Wright influenced me to lease the 2019 BMWl Sedan. This is my third purchase (lease), Ms Wright was the Saleswoman, in two. I must also recognize Mr.Cazaubon,Financial Services Director. Excellent in all aspects of BMW of Sarasota’s operation.Thanks and my sincere appreciation to all the Staff, I salute you. James Lassiter,DDS., FACD. 

KIRPUCK's profile image
KIRPUCK 
5 years ago

"Derek is the best " Derek again has went over and above . His speedy response helped . He was able to get our vechile in and out in the most quickest and efficient way . We are so thankful for Derek’s Service 

Business response:

Thank you for showing your appreciation for our team member Derek's hard work! 

enjolafranciosi's profile image
enjolafranciosi 
5 years ago

"Recall" Talked to service manager Greg Jones who put me in contact with my service advisor Tiffany to schedule work to be done on my vehicle. I threw a few more things at them to look at while it was in for service and they were very accommodating. They had a loaner vehicle ready for me without wait. Very happy with the whole team. Including the technician/s that performed the work! 

Business response:

It's great to hear that our team met and exceeded your expectations every step of the way. Thanks so much for your amazing review! 

CRILEY4's profile image
CRILEY4 
5 years ago

"Love Jonathan & Jona was great! " It’s the second BMW I’ve purchased from Sarasota BMW in the last two years… That seems pretty self-explanatory. Johnathan worked with me on the extended warranty for my first BMW… So I already had a great rapport with him. 

Business response:

Thanks for your repeat business and for your wonderful review! We appreciate it! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is open now. It will close at 7:00 p.m.