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BMW

4.6

About this business

Location details

6800 Dallas Pkwy, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.68,248 reviews
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Tiffany George's profile image
Tiffany George 
recommend  Recommended
6 years ago

Great service experience. Thank You to service advisor Randy Des Camp!! He is very professional and excellent communicator. He listened to my needs and provided great advice and timely updates on status of car. 

Business response:

Tiffany, thank you for the recommendation! We are so glad to hear that Randy made a positive impact on your service experience with us! 

Andrea Valle's profile image
Andrea Valle 
recommend  Recommended
6 years ago

Go see Randy Descamp! He’s the absolute best. Great customer service!!! 

Business response:

Thank you, Andrea! You kind remarks are greatly appreciated! 

Clarence Ching's profile image
Clarence Ching 
recommend  Recommended
6 years ago

Classic BMW means First Class service, can’t go wrong with them. Jim Brooks is the one always taking care of me since 2005... Never disappointed me... 👍👍 

Business response:

Thank you for the great recommendation! We appreciate your continued business and welcome you back anytime. 

Greg Ganc's profile image
Greg Ganc 
6 years ago

Love it!! Randy Descamp does great work and I appreciate all he does for his customers! 

Business response:

Thank you for your great review, Greg! We appreciate you as a customer and want you to know you'll always be invited back here. Thank you. 

Denny R Martin's profile image
Denny R Martin 
recommend  Recommended
6 years ago

We have purchased 3 CPO BMWs over the last several years from Classic. Getting them just after they are returned from the 3 year lease gets us a like new car with a great warranty. I highly recommend Classic for its knowledgeable sales staff and great service department. 

Business response:

Thank you for the great recommendation, Denny. We also appreciate your continued patronage. Let us know of any future automotive needs that you may have. Have an excellent day! 

Karen Fogelman's profile image
Karen Fogelman 
recommend  Recommended
6 years ago

I always feel like I am in good hands at Classic BMW of Plano with Jim Brooks as my service advisor. He is efficient and keeps me apprised of the progress of any work being done on my X3 and I have always been well-taken care of. Thank you, Jim, and everyone at Classic. I actually enjoy waiting for my service if it is not going to take too long because the waiting area is so pleasant and the snacks are great. This is a well-run dealership and I am grateful to Jim for providing me with excellent service. 

Business response:

Karen, we're so glad to know that you enjoy our dealership and the wonderful service that Jim and our team extend to you when you are here. We're also glad you enjoy the snacks! Come see us again soon. Thank you for the recommendation! 

Daniel Joshua's profile image
Daniel Joshua 
recommend  Recommended
6 years ago

Jim Brooks will take care of you and explain things most serviceman won't. he's honest and will always come to him for any BMW needs. 

Business response:

Daniel, thanks for leaving great feedback. We'll be sure to let Jim know how much you appreciate his excellent service. Thank you for the recommendation! 

David Ellerbe's profile image
David Ellerbe 
recommend  Recommended
6 years ago

Jim Brooks has been my customer service rep for years at Classic BMW, and he's always done a great job. He's very responsive and keeps me informed about the status of my car, and he knows his stuff about BMWs. Couldn't ask for more. 

Business response:

Hi David, thank you for taking the time to recognize Jim! We're glad that we have earned your recommendation. We look forward to your next visit. 

Sharon Larrabee's profile image
Sharon Larrabee 
recommend  Recommended
6 years ago

Mallory MCCormick is a great person. Professional and capable!! 

Business response:

Hi Sharon, thank you for the recommendation! Mallory was happy to assist you. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 8,248 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.