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BMW

4.6

About this business

Location details

6800 Dallas Pkwy, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.68,248 reviews
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Michele Taylor-DePew's profile image
Michele Taylor-DePew 
recommend  Recommended
6 years ago

Carlos Villegas is hands down THE BEST Service Advisor I have worked with. Over the last three years, I have chosen Classic BMW to handle all maintenance and service needs for my BMW; and Carlos Villegas is THE reason I keep coming back. I live closer to another BMW dealership; as well as a well-known and reputable European Auto shop, but they can't compare to Carlos' level of professionalism, knowledge, dependability, reliability, and trust. Thank you, Carlos for all you do! 

Business response:

Michele, we appreciate the recommendation! We will make sure to pass along your awesome feedback to Carlos, and let him know that he is doing a great job! 

Long Vu's profile image
Long Vu 
recommend  Recommended
6 years ago

Great service department and I highly recommend Carlos Villegas for all your needs! 

Roger Campos's profile image
Roger Campos 
recommend  Recommended
6 years ago

Every time I bring my car in for service. Mallory always treats me with a Red carpet Treatment. I feel like a celebrity coming in and out of the service drive. She gets it done as soon as possible & always updates me about my car & when it will be ready. She’s a great service advisor. My service advisor! 

Business response:

Hi Roger, We value you very much and it is not hard to make sure our customers feel like the stars they are. Thank you for sharing your feedback for Mallory. We will be sure to share with her and the team. Best. 

Yuki Tsutsumi's profile image
Yuki Tsutsumi 
recommend  Recommended
6 years ago

Mallory in service has always been great to work with! 

Business response:

Thank you Mr Yuki for your kind words. John K 

Javier Perez's profile image
Javier Perez 
recommend  Recommended
6 years ago

I always bring my car into classic and always work with Mallory. She is a great advisor! 

Business response:

Thanks for the great recommendation, Javier! We can't wait to share your feedback with Mallory. We hope to see you again soon. 

Leah Daggon's profile image
Leah Daggon 
recommend  Recommended
6 years ago

I had such a great service experience with Jeff Daggon. He was so quick to take care of me and was overall incredibly helpful. I will be going to him every time I need service. 

Business response:

Thank you for taking the time to review us, Leah! We're so delighted to hear that our team took excellent care of you. We appreciate your business and hope to see you again! 

Blake Pomykal's profile image
Blake Pomykal 
recommend  Recommended
6 years ago

Brought my car in for service and worked with Mallory! She is a great advisor! 

Business response:

Blake, thanks for the positive recommendation. We are happy to know that your service experience with us went well and that Mallory was a great Service Advisor. We hope that you will visit us again soon! 

Sandy Mercado's profile image
Sandy Mercado 
recommend  Recommended
6 years ago

Great service from Doug Groves 

Business response:

Thank you for sharing, Sandy! We appreciate your business and hope to see you again! 

Sara Sevadjian Tackett's profile image
Sara Sevadjian Tackett 
recommend  Recommended
6 years ago

Highly recommend their service department....Carlos Villegas is the best! 

Business response:

Sara, Thank you for the recommendation. We're so lucky to have Carlos on our team! Please let us know if we can do anything else for you. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 8,248 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.