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BMW

4.6

About this business

Location details

6800 Dallas Pkwy, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.68,248 reviews
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Holly Granda's profile image
Holly Granda 
recommend  Recommended
6 years ago

Great Service Department. I highly recommend Carlos Villegas. He is very attentive and thorough. 

Business response:

Thank you for the kind words, Holly! We're happy to hear Carlos has been able to meet your expectations. 

Richard Butler's profile image
Richard Butler 
recommend  Recommended
6 years ago

Can’t say enough about the service provided by Carlos Villegas at Classic BMW. He went above and beyond to make sure both I and my vehicle were taken care of. If you’re looking for a service advisor look no further, make sure to get setup with him on your next service appointment. He’s top notch! 

Business response:

Richard, thank you for taking the time to recommend us! We will make sure to pass along your fantastic feedback to Carlos! 

Mike Garrison's profile image
Mike Garrison 
recommend  Recommended
6 years ago

Great customer service by Carlos Villegas! Took in our X3 at end of business day and had it ready first thing that next morning. 

Business response:

Mike, thank you for the recommendation! It was our pleasure to assist you with your X3! Please let us know if we can do anything else for you. 

Stephen Kantor's profile image
Stephen Kantor 
recommend  Recommended
7 years ago

Mallory helped me with my car in service. She was great! 

Business response:

Thank you for taking the time to recommend us, Stephen! We are delighted to know that your experience with us went well and that Mallory in service was great by being helpful. We hope that you will visit us again soon! 

Irma Fahlenkamp's profile image
Irma Fahlenkamp 
7 years ago

Great service department. I highly recommend Carlos Villegas. He has a great attitude and a great sense of humor. 

Business response:

Thank you Irma. John K 

Jennifer Bass's profile image
Jennifer Bass 
recommend  Recommended
7 years ago

I was helped by Mallory in service. She was awesome! 

Business response:

Jennifer, thank you for taking the time to recommend us! We are glad to know that your experience with us went well and that Mallory in service was awesome. We appreciate your business and we hope to see you again soon! 

Krysta McAlister's profile image
Krysta McAlister 
recommend  Recommended
7 years ago

I was to thank Kelly B for helping me and answering all of questions. I had an overall good experience thanks to her. I will be recommending my friend and family over to her. 

Business response:

Thank you, Krysta, for taking the time to leave us a positive recommendation! We are happy to know that Kelly was helpful in answering all your questions. We hope that you will continue to visit us in the future! 

Brandi Mallard's profile image
Brandi Mallard 
recommend  Recommended
7 years ago

Carlos is amazing! Always offers excellent service! 

Business response:

Brandi, thank you for taking the time to leave us a positive recommendation! We are glad to know that Carlos was amazing and provided you with excellent customer service during your visit. We hope that you will come back and see us again soon! 

Larry Walsh's profile image
Larry Walsh 
recommend  Recommended
7 years ago

Great service department and I recommend Carlos 

Business response:

Larry, We appreciate the recommendation. Thank you so much for your feedback about our Service Department. Please do not hesitate to let us know if we can assist you again. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 8,248 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.