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Bob Gillingham Ford
- Car Dealers
- Parma, OH
About this business
Location details
8383 Brookpark Rd, Parma, OH, 44129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The service department will break your stuff, then about it. They will break your stuff I lie to you about it and even the owner will cover up for them and we'll talk around it and tell you a whole bunch of stuff about that doesn't even pertain to the issue
Out of state buyer Started the finance process earlier in the week and was told that paper work would be sent to us (in Florida) Friday 4/24/15 and then I was notified that it would be sent out Monday. Tuesday still no paperwork. Wednesday no paperwork. Thursday, I received an email stating that it was sold on Tuesday. The online sales manager and the finance manager were never on the same page, and the sales manager was very hard to reach. I would not do business with them ever. I called and spoke with a different manager a... read more
Put miles on my car when it was supposed to be serviced I left my car to get the temperature display fixed. The gave me a loaner for 8 days. They put miles on my car and they just so happened to lose my paperwork that had my miles on it . I wrote down the miles before I dropped it off. They are the shadiest people I would never leave my car with them.
Business response:
We’ve made every effort to see that this never happens and tried to provide the documentation in our defense. This customer has chosen to ignore our efforts and post this unfair review. As we appreciate all business and will do everything we can to serve your needs, what we don’t appreciate is them bashing us over their mistake. We have explained that this was a misunderstanding and an impossible claim (to put 3000 miles on their car in such a limited timeframe). This customer has been non responsive to us so please take thi... read more
Frequently asked questions about Bob Gillingham Ford
How is Bob Gillingham Ford rated?
Bob Gillingham Ford has a 4.7 star rating with 2,577 reviews.
When is Bob Gillingham Ford open?
Bob Gillingham Ford is closed now. It will open tomorrow at 9:00 a.m.