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Borthwick Jewelry, Inc.
- Jewelry
- Ferndale, WA
About this business
Location details
1730 La Bounty Drive #5, Ferndale, WA, 98248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
my husband ordered me a gold wedding band. placed the order in the store. when it came in and he went to pick it up, what was given to him was not what he ordered. when he told them that, they pulled another band from their example display box, and wrapped it up. my husband gave it to me and it has deep scratch marks on the band. the salesperson told my husband that they were giving him a better band than what he ordered. I am not happy with the ring that has deep scratches on it.
To call Borthwick Jewelry a pawn shop is an insult to pawn shops. My fiancé and I needed to have an appraisal done on our engagement ring to have it added to our homeowner's insurance policy. Currently, my fiancé and I still can't figure out what they were thinking. We don't know if they thought we were there to sell the ring (we are there for an insurance appraisal), but what occurred next was either a sign of their complete incompetence as jewelers or as crooks. The "appraisal" they gave us stated that the diamond on the s... read more
Best deal you'll get in the U.S.
I recently won a ring from Borthwick Jewelers in a local contest. It really wasn’t my style so I took it to a few very reputable jewelers in Bellingham to see if I could sell it. Borthwick had listed it as 14k gold, but in truth it is 10k gold with single cut diamonds and a very poor quality gem. While I am paying taxes on $799 (what Borthwick said it was worth), it is actually only worth about $200. I asked Borthwick about this and all I got was lies. This whole experience made me extremely wary of doing any business with t... read more
Business response:
Hi this is Tom Borthwick. I am sorry you are upset about the ruby ring, it is also very upsetting to me. When you came in I felt verbally attacked and when you aggressively demanded money or threatened to write bad reviews this made me shut down. If you still have the ring please feel free to come in exchange it for anything regularly priced at $799.00. Or if you still want $200 that’s fine, I can mail it to you( please respond with your address if you want this). I would like both of us to be happy with the outcome. So even... read more
Frequently asked questions about Borthwick Jewelry, Inc.
How is Borthwick Jewelry, Inc. rated?
Borthwick Jewelry, Inc. has a 4.7 star rating with 314 reviews.
When is Borthwick Jewelry, Inc. open?
Borthwick Jewelry, Inc. is closed now. It will open tomorrow at 10:00 a.m.