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Boyd Chevrolet
- Car Dealers
- Hendersonville, NC
About this business
Location details
1875 Spartanburg Highway, Hendersonville, NC, 28792, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 p.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I emailed with sales person found out they had car I was interested in drove 3 1/2 hours to see it to be told they got it from auction and it's in garage they do not plan on keeping it due to severe issues. Complete waste of trip and 7 hours round trip of time wasted
Business response:
Thank you for bringing this to our attention. We are truly sorry to hear about your experience. We want to investigate this further, but we cannot identify your account from this review. Please contact me, Joey Rhodes, Service Manager, directly at (828) 233-3415 so I can pull up your vehicle's history and ensure we addresses your concerns right away.
They didn't do their job. They couldn't find a problem that I replicate almost daily, they claimed to change the transmission fluid but I see no evidence of it, and after getting the runaround from Chris, they tried to upcharge me on brakes and then blamed me for still having problems because I didn't buy new brakes. Meanwhile, my engine still cuts out on me, shifting gears is harsh, and they stand by their claim that it's all my brakes. This place is scam central. Don't trust Chris. Don't go here.
Truck service was completed 3:00pm. Didn't check out until after 4:00 pm paper work delay.
Car is not fixed. The part that was ordered didn't fix it and more work is needed. No resolution as of 4/7/26.
Financing was fairly easy but they were not knowledgeable or truthful about the used truck I purchased through them. Have had to spend lots of extra $$ to fix things that should have been done before I bought it.
It took longer than expected for a "free" scheduled oil change.
Service was fast but wanted to charge me $57.95 for an air filter change that I did myself in 5 minutes and bought a $30 filter. Also not happy with charging a service fee to use debit or credit card when you are selling vehicles for over $10000 the MSRP! Very expensive dealership! When it comes my time to purchase a vehicle I highly doubt that I will be patronizing this dealership.
Tires were not linked to pressure sensors. This happens almost every time. Can't get my rewards points to work.
Problem solved and fixed. unfortunately no reimbursement from Carfax....service specialist called needing vehicle passed service records and adding time on to getting my truck repaired, I opted to pay for it myself.
Frequently asked questions about Boyd Chevrolet
How is Boyd Chevrolet rated?
Boyd Chevrolet has a 4.7 star rating with 3,152 reviews.
When is Boyd Chevrolet open?
Boyd Chevrolet is closed now. It will open at 8:30 a.m.