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Bradley Mechanical

4.8
  • Heating & Air Conditioning/HVAC
  • North Chesterfield, VA

About this business

ContractorsHeating & Air Conditioning/HVAC

Location details

7830 Courthouse Three Ln, North Chesterfield, VA, 23237, United States

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4.82,570 reviews
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Important Message. 
a year ago

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Kalel Harlan 
a year ago

•Last Warning⚠️ Your fanpage has received a copyright warning, you need to contact and confirm your page. If you do not confirm, our system will automatically block your account. Contact us for support: https://linkr.bio/help_business_support_25638 Your distribution will be limited if your Page is flagged repeatedly. If you do not contact us after 24 hours, the page will be unpublished to protect the community (Automatic notification _ Please contact now 

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Justin Smith 
a year ago

I called them several times on their plumbing emergency line when my mother had a burst pipe in her house on a Saturday. We called several times and they just hung up on us each time. Can’t UN-recommend these jerks enough. I can promise you I’ll never be calling them for anything again. 

Business response:

We apologize for the inconvenience you experienced while trying to reach our emergency line. We take customer service seriously and are disappointed to hear about your negative experience. We took the time to investigate our phone systems for technical issues and were unable to find out why you kept getting disconnected; again we are sorry that this happened it is of course not how we expect our services to function given that we want the opportunity to earn your business and to help fix your mechanical failure. We do hope ... read more

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Tim Tim 
2 years ago

the business owner is rude. runs stop signs then wanna flick people off then block people for calling them out and hide their bad reviews 

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Khanyisile Khanyi 
recommend  Recommended
2 years ago

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Ryan Redmon 
2 years ago

EDIT: Updated from 1 Star to 3 Stars on Google. {Original work was done on Friday, I received a call first thing Monday morning to follow-up on my complaint and they sent someone else out right away to rectify the problem. I'm very satisfied with their follow-up and would recommend with the caveat that work should be checked thoroughly upon completion.} A simple 4 hr $1350 job lacked quality and professionalism. Had to request techs come back to clean trash left under my house and work they did only lasted 4 hours before pi... read more

Business response:

Ryan, Thank you for taking the time to share your feedback regarding your experience with Bradley Mechanical. We appreciate your honesty and apologize for the issues you encountered during the work we performed. We are glad to hear that our follow-up and resolution was satisfactory to you. Ensuring our customers' satisfaction is of utmost importance to us, and we appreciate your recognition of our efforts to rectify the situation promptly. Thank you again for bringing these matters to our attention. We value your business... read more

Tamara Smith's profile image
Tamara Smith 
2 years ago

If I could award negative stars, I would. I have a service contract with Bradley Mechanical in Chesterfield VA and contacted them after my unit was not producing any heat. When the technician called me back, he was rude and would not let me speak, kept asking me was my unit working... me not be an expert was trying to explain what was going on and maybe he could tell if it the until was not working properly. Once I informed the technician that he was being rude and not allowing me to speak, he informed me that he had 49 call... read more

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Jennifer White 
3 years ago

In these tough times all are going through, business must be good for this company. Located in Chesterfield but they don't come to Powhatan County. And it never helps for the person responsible for answering inquiries to be rude and not respond back to you. 

Business response:

Thank you for your feedback, Jennifer and we apologize we could not service you. Cartersville is unfortunately out of our service area. We have looked into your email correspondence with our team and it looks like we replied to your questions, however please let us know if you did not receive it. Thank you. 

Will Martin's profile image
Will Martin 
4 years ago

We will no longer be using Bradley Mechanical for any of our heating and air needs. After working on our generator for years, they no longer will. We will be looking for a new company. Do not recommend. 

Business response:

Will, we are sorry that we were unable to perform service on your generator. We hope to have the opportunity to earn back your business in the future. 

Frequently asked questions about Bradley Mechanical

How is Bradley Mechanical rated?

Bradley Mechanical has a 4.8 star rating with 2,570 reviews. 

When is Bradley Mechanical open?

Bradley Mechanical is open now. It is open 24/7.