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4210 Martin Way East, Suite 101, Olympia, WA, 98516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Receptionist was extremely rude and unhelpful. We were trying to give the most information we had given to us regarding insurance and she did not want to give us any help. Rolled her eyes at us multiple times, and we didn’t even know until the end that we could have paid the initial $59 to be seen until a different receptionist told us that 15 minutes later after we had filed our paperwork and by that time we were done and finding someone else to take my boyfriend.
Business response:
Hi Christina, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at charlotte@brightnow.com.
Over 45 minutes late, no apologies. Didn't know which procedure I was having-I had to correct them. Said I had no balance but send final notice bills to my house. Couldn't schedule me till oct.
Business response:
Hi Julia, we always want our patients to have a positive experience and we're truly sorry that you did not. We appreciate you sharing your helpful feedback as it will help us improve. If you'd like to provide us additional details please contact us directly at charlotte@brightnow.com.
Service, knowledge of dual insurance claims, informed doctors, low cost procedures
Do NOT go to this dental company!! They are the worst!!!! Took 3 months to get in for x-rays because they had to cancel and reschedule (each time stating our schedulers messed up). They won’t schedule a cleaning until you meet for an assessment and x-rays (can’t do that in one visit, like other dentist clinics do). You then have to schedule a cleaning (if the dentist prescribes it the front staff stated), which takes another 5 months. I asked if their sister clinic had more availability, which they stated yes, but you would ... read more
Business response:
Hi Troy P, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at charlotte@brightnow.com.
My family and I have been going to Bright Now Dental for some time, 2019. After today, we're done. This was the first time I've been late to an appointment, 11 minutes. It's not their fault that I'm coming from 49.2 miles away.... but 11 minutes? OK, let's review... on not one, not two, but three different occasions we confirmed and drove the 49.2 miles only to be told that our appointments were canceled..... My son needs tier 1 and tier 2 orthodontist work done. A very rude, and loud office worker informed my wife, in a... read more
Business response:
Hi Keith, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at charlotte@brightnow.com.
I took my daughter here because the insurance at my work changed and where we usually go she wasn’t covered anymore, the office was dingy and the staff was unprofessional. The man assigned to clean her teeth made us extremely uncomfortable and when he opened the bag to take out the X-ray equipment that would go in her mouth he was gloveless! Disgusting. The garbage can that’s a hole in the countertop was overflowing with trash onto the table. I pulled my daughter off the chair and we left. No way in hell was any of that equi... read more
Bright Now! Dental & Orthodontics - Olympia, WA has a 4.3 star rating with 623 reviews.
Bright Now! Dental & Orthodontics - Olympia, WA is closed now. It will open at 8:00 a.m.