Bristol Park at Amarillo Assisted Living & Memory Care

Anonymous 

on AplaceForMom

7 years ago

We loved Heartis but with the kind of 24/7 care in which our loved one would need, we would be required to hire a home health care agency for any kind of emergency care or RN specialized care. Everything is provided at Where she is now. Our loved one was very sick the morning Heartis had scheduled to assess her. We had to cancel & all our concern & time was devoted to our loved one. If we could have placed our loved one with Heartis I do believe they would have given her good care. They were having to remediate water from th... read more

Anonymous 

on AplaceForMom

8 years ago

It's hard to know how to rate Heartis Amarillo. We toured very early in the morning. We saw only 2 employees. While they were not particularly friendly, they were not unfriendly. The sales manager didn't offer anything but answered all of our questions fully & without hesitation. It's a good thing that we knew what questions to ask. We saw only 2 residents. They seemed happy & content. The facility itself is super nice. Wish that they had a brochure that we could take home for reference & study. Know people personally with f... read more

Anonymous 

on AplaceForMom

8 years ago

My Dad was here briefly and things didn’t quite go well. When we first brought him in, they were completely unprepared and were having staffing issues. We couldn’t get the service that we needed and it didn’t seem like anyone was around. We met with the management, though, and got a lot of our issues straightened out. After that, the rest of the time he was there, the service was pretty good. One of my concerns, however, was that the head nurse seemed to take offense to a lot of our complaints and never checked on my Dad the... read more

Anonymous 

on AplaceForMom

8 years ago

Heartis Amarillo is a very impressive community. The staff are very kind and attentive to the residents' needs, They learn every one's names, and really make an effort to make you feel right at home. It's a comfortable community with excellent food and a lot of activities. It is certainly the nicest of these communities that I've been in. I would highly recommend it to other families. 

Anonymous 

on AplaceForMom

9 years ago

This looked like a beautiful community when we visited. The people we met seemed friendly and helpful. They offer some nice amenities including a beauty shop and a game room. This community just did not seem to be the right fit for my loved one 

Anonymous 

on AplaceForMom

9 years ago

So far everything is working out pretty well for my brother with his move to this community. We know he is safe, and in good hands. The staff have been very cooperative, and helpful. The experience is going well so far for us in this community. 

Anonymous 

on AplaceForMom

9 years ago

My mother is still adjusting to her move to this community, but overall I'am very pleased with this facility. Everything about this community is great. They have an excellent staff. They do a great job keeping everything very nice, and clean. The community looks beautiful. I would highly recommend this community, it is a wonderful place. 

Anonymous 

on AplaceForMom

9 years ago

The lady that took me around Hartis Amarillo was very kind. She answered all of my questions and took me around the building. The facility was clean and similar to the one that I chose. It came down to price. 

Anonymous 

on AplaceForMom

9 years ago

I really liked the Heartis Amarillo when I toured it. The place was clean and very well maintained. It was brand new.