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Bristol Park at Amarillo Assisted Living & Memory Care
- Assisted Living Facilities
- Amarillo, TX
About this business
Location details
1610 Research St, Amarillo, TX, 79124, United States
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My mom moved from another community to Heartis in [date removed]. Mom needs daily reminders for all her daily physical needs. It has been 7 months and I've had four conversations with the executive director and the director of nursing and nothing has changed. The calendar showing the activities is a joke. I've taken Mom to an activity and no one shows up to oversee it. They have also left Mom at physical therapy two times. At that point is when I realized I would be moving my mom out as soon as possible. The employees that c... read more
Business response:
Nan, we appreciate you feedback - especially the bit about our employees being very kind and loving! We're sorry to hear that you've had an overall negative experience with us. If you'd like to discuss further or provide more feedback, please reach out to us at [removed] or email us at [removed]. We wish the best for you and your mother. Thank you.
This is a beautiful facility, but I would not recommend it to anyone. My father died exactly a month to the day of when I moved him in. It is suppose to be a lock down facility. However, on numerous occasions I witnessed the door alarm going off for extended periods of time and no one responding. Also, the head nurse is incompetent and to say she is difficult to work with would be an understatement. The monitoring of medications and fluid intake should be a great concern to anyone with a loved one in this facility. Residents... read more
My mother is in the memory care. Since her arrival many residents have moved to Autumn Leaves. They do not have many activities for people there to do. They have a large turnover from the care giver to the director leaving (should have happened sooner). There is a lack of leadership in training of the care each resident special needs are. I have been promised many changes with little results. I would recommend a camera to view what all goes on. Meals are not what are listed on website as samples. If your loved one is needing... read more
I would not allow my mother to live here. We went for a visit and the woman was trying to hide every flaw we saw or give excuses. We saw care givers throwing food towels on the floor. Sweeping up towels. How lazy. We heard them telling one person to stop asking for a Cigarette . We let ourselves out very fast. Yes its a beautiful place but i wouldn't be a loving son if i allowed my parent to live there. Absolutely nothing going on.
Frequently asked questions about Bristol Park at Amarillo Assisted Living & Memory Care
How is Bristol Park at Amarillo Assisted Living & Memory Care rated?
Bristol Park at Amarillo Assisted Living & Memory Care has a 4.3 star rating with 148 reviews.
When is Bristol Park at Amarillo Assisted Living & Memory Care open?
Bristol Park at Amarillo Assisted Living & Memory Care is open now. It is open 24/7.