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Bryan College Station Toyota
- Car Dealers
- Bryan, TX
About this business
Location details
728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
VERY PROMPT AND COURTIOUS APPOINTMENT WENT VERY WELL WELL INFORMED ON WORK PROGRESS SMOOTH OPERATION
Business response:
Thank you for your positive feedback! We’re happy to hear that your appointment went smoothly and that you felt well-informed throughout the process. We truly appreciate your kind words and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com
Having worked with other Toyota dealerships, I truly appreciate the professionalism shown by Heather. Great communicator THANKS !
Business response:
We greatly appreciate your positive feedback and are glad to hear about your experience with Heather. Thank you for sharing your experience! Customer Relations Manager customerservice@purdygroupusa.com
Tanner makes for a good overall experience. He is personal and very professional. He reflects a good team in the service department.
Business response:
Thank you for your great feedback! We're glad to hear that Tanner provided you with such a positive experience. We look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com
Justin is always courteous, professional and prompt in taking care of my service needs and my vehicle is usually finished in less than the time I expected.
Business response:
We are absolutely thrilled to hear about your positive experience with Justin! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com
I had to switch service reps because the previous guy wasn’t helpful to me
Business response:
Thank you for your feedback, and we’re sorry to hear that your initial experience wasn’t helpful. We appreciate you giving us the opportunity to improve, and we’re glad to hear that you’ve found better assistance with a new service rep. If there’s anything more we can do to make your experience better, please don’t hesitate to reach out. Customer Relations Manager customerservice@purdygroupusa.com
BCS Toyota was very professional and prompt. Great service department but I thought they cleaned your car after the first oil change but the didn’t.
Business response:
Thank you for your feedback! We're glad to hear you had a positive experience with our service department. We apologize for the oversight regarding the car cleaning, and we’ll be sure to pass along your comments to ensure consistency in the future. We appreciate your business and hope to serve you again soon! Customer Relations Manager customerservice@purdygroupusa.com
I have had nothing but good experiences with the dealership and my rep. I am totally satisfied.
Business response:
Thank you for your positive feedback! We’re so glad to hear that you’ve had great experiences with both the dealership and your representative. Your satisfaction is our priority, and we appreciate your continued trust in us! Customer Relations Manager customerservice@purdygroupusa.com
Great place to take your car for service. They fixed our Lexus transmission after two other shops could not. Thank you.
Business response:
Thank you for your trust and kind review! We're so glad we could help with your transmission. It's great to hear that our team was able to get the job done when others couldn't. We appreciate your support and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com
Great people who have a good process to get you in and out efficiently with a personal touch
Business response:
Thank you for your kind words! We're glad to hear that our team made your experience both efficient and personalized. We truly appreciate your feedback and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com