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Bryan College Station Toyota
- Car Dealers
- Bryan, TX
About this business
Location details
728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Mr. Karli is an amazing man to work with--he is as patient as he is competent and helpful. I very much appreciate the opportunity to work with him. Signed, David Wester
Business response:
Thank you for your feedback! We will be sure to pass along your kind words to our team. Come back and see us! Customer Relations Manager customerservice@purdygroupusa.com
Dustin has always taken great care of my 2023 Tundra. Fast check in and great work
Business response:
We appreciate your positive feedback! Thank you for choosing us, and enjoy your new ride! Customer Relations Manager customerservice@purdygroupusa.com
Professional staff and it is very easy to check in and the staff are quick
Business response:
We're delighted to hear about your positive experience with us! Thank you for your feedback! Customer Relations Manager customerservice@purdygroupusa.com
Employees are very cordial and friendly. I am happy with their services. I appreciated them.
Business response:
We are thrilled to hear that you found our team to be friendly and that you are happy with our services! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com
BCS Toyota is very professional, courteous, and friendly and they do great work in a timely manner.
Business response:
We appreciate your positive feedback on our professional and friendly service. Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com
Manny was great! !! The only issue I had was that I wasn't told about the wait (1-1/2 hours) until I drove in for my appointment..
Business response:
Thank you for sharing your experience! We're so glad to hear that Manny provided excellent service. We apologize for the wait time not being communicated to you before your appointment. We understand how important your time is, and we'll work on making sure customers are better informed about any potential delays moving forward. We appreciate your feedback and hope to make your next visit even smoother. If you need anything else, please don't hesitate to reach out! Customer Relations Manager customerservice@purdygroupusa.com
Dustin was helpful. He has informed me of the service done and the service needed in the next visit. The waiting time was reasonable. You might consider increaseing the size of the indoor waiting room.
Business response:
Thank you for sharing your positive feedback! We are thrilled to hear about your experience with Dustin, and we appreciate your recommendation. We hope to serve you again in the future! Customer Relations Manager customerservice@purdygroupusa.com
Dustin was respectful and straightforward. Quick service all around. He greeted me as soon as I drove into the service center.
Business response:
Thank you for sharing your experience with Dustin! We will be sure to pass along your kind words to him. We're grateful for your feedback! Customer Relations Manager customerservice@purdygroupusa.com
Suggestion- when you go in for maintenance and the service men change your display on the dash, manually pump lift the seat way up bc they don’t like it low, and change ur seat settings- it would be professional if they changed it all back to the owner’s settings. Clearly a rush job by service. I wonder if they even did any maintenance. I’m marking the tires next time.
Business response:
We apologize for the inconvenience you've experienced regarding the seat and display settings after your maintenance visit. We understand how important it is to have your vehicle returned to you exactly as you left it, and we appreciate you bringing this to our attention. We will address this with our service team to ensure that they are more mindful of customer preferences moving forward. If you have any further concerns or would like to discuss this further, please don’t hesitate to reach out. Customer Relations Manager cu... read more