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6408 Airport Blvd, Mobile, AL, 36608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I spent $862 on new brakes and rotors and there’s more brake dust being left behind now VS before I got the new set. There’s also a noise coming from the rear that didn’t exist until now. I spent entirely too much money to have more problems now after a new set of brakes and rotors than before with the old set.
Full of tricks
Better communication
Fast,friendly and great service.
Business response:
Hi, Troy. We are thrilled to learn that you had a positive experience with us!
Such a waste of my time. I was quoted 9 times the quoted price Paul quoted me over the phone. He knew exactly what model my vehicle was. After I got there I told him my vehicle was at the local dealership, he advised he use to work there. I believe he quoted my brake job to what he thought I was quoted at the dealership, but he was wrong. I will never go back to that location especially if he is still there, a total crook! Never tell people anything that they can use against you. If I was someone that didn’t know any better... read more
Business response:
Hi, South. At Budget Brakes, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at 615-260-5859 or email us at help@budgetbrakes.com!
Tech wasn’t able to clear brake message on panel, if I knew this I would have gone to dealership.
Business response:
Hi, Ad. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Budget Brakes and would love the opportunity to improve. Please get in touch with us at 615-260-5859 or email us at help@budgetbrakes.com!
I talk the the gentleman over the phone he told me all brakes were 99 dollars then when I get there quotes me a price of 1100 dollars he is a liar and lured me their under false pretense. Like why would I pay budget brakes 1100 for brakes hell it's budget brakes the dealership don't even cost that much
Business response:
We appreciate your feedback, Nicole. If you would like to discuss your experience further, don't hesitate to reach out to us at 615-260-5859 or email us at help@budgetbrakes.com. We would love the opportunity to resolve any issues.
Had the interaction with Billy who told me I need pads and rotors. I objected more than once but he pressured me into getting them. I told him to give me the parts they took off of my car. Took them to another brake shop to inspect them. The front rotors did not need replacing. I went back to tell Billy and after during our conversation, he cuss me to my face. I am a repeat customer and not had that problem before. Billy was disrespectful, pressuring and unprofessional. I did not use any profanity nor did I raise my voice, I... read more
Business response:
Hi, Sarah. At Budget Brakes, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at 615-260-5859 or email us at help@budgetbrakes.com!
I came in with my brakes working fine my front brake pads were thin so I wanted them changed out ,I also asked since I was there to check my back brakes he they looked okay but the one on the left had a crack in it so I told him to change both of them..About 2 hours had gone by and I start wondering what was taking so long ,so when I went to check he was looking at a picture he had taken before he had taken the brakes apart,because he said he had never worked on drum brakes before.If he had told me that from the beginning I ... read more
Business response:
Hi, Tyrone. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Budget Brakes and would love the opportunity to improve. Please get in touch with us at 615-260-5859 or email us at help@budgetbrakes.com!
Budget Brakes has a 4.2 star rating with 434 reviews.
Budget Brakes is closed now. It will open at 7:30 a.m.