Budget Brakes

4.5

Auto Repair
Hermitage, TN

About this business

Automotive Auto Repair Car Inspectors

Location details

4330 Lebanon Pike, Hermitage, TN, 37076, United States

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Weekday	Schedule	Status
Mon	7:30 a.m. to 5:00 p.m.
Tue	7:30 a.m. to 5:00 p.m.
Wed	7:30 a.m. to 5:00 p.m.
Thu	7:30 a.m. to 5:00 p.m.
Fri	7:30 a.m. to 5:00 p.m.
Sat	7:30 a.m. to 5:00 p.m.
Sun	Closed

4.5570 reviews

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Garrett R.

3 weeks ago

I felt with GREAT guys at a fair price in and out with in an hour.

Business response:

Hi, Garrett. We are thrilled to learn that you had a positive experience with us!

Betty J.

a month ago

It was absolutely some of the best Customer Service I've ever received.

Lew A.

a month ago

Price is right

Business response:

Hi, Lew. We appreciate the kind words and are glad we could provide you with a positive experience!

Joseph H.

2 months ago

Ridiculously over priced tried to charge me around 2600 went somewhere else and paid 1200 the manager was rude and chain smoked the whole time I was there . Did a free inspection but tried to put as many issues as possible on the list some of them were completely made up . Definitely will not go back they are crooks and will take advantage of you

Business response:

We appreciate your feedback, Joseph. If you would like to discuss your experience further, don't hesitate to reach out to us at 615-260-5859 or email us at help@budgetbrakes.com. We would love the opportunity to resolve any issues.

Matt O.

2 months ago

Great team! Supper fast and good prices

Aaron C.

2 months ago

Would have preferred an upfront pricing quote.

Business response:

Thank you for sharing your thoughts, Aaron. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com.

Brandon P.

3 months ago

On November 28 The guy that helped me was rude. I came in because I needed help with my breaks I got done with them 6 months ago. I of course knew my breaks was scrubbing and was extremely low which is why I stopped by. He said I needed a rotor and my right break pad was ok but left side was not. The rotor he priced with labor out the door was $800+. He wanted to be rude by bringing the other guys around to show how bad it was. Then when I was getting ready to go he was trying to be funny and say how I’m a disgrace and cou... read more

Business response:

Thank you for sharing your thoughts, Brandon. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com.

Denelle W.

4 months ago

If I could give zero stars I would. Went in 11-21-25 for wheel bearing on the front they charged me 500 for 1 bearing. Tried to get me out of an additional 300 (with discount) saying I needed back breaks and rotors I declined instead inquired about my front brakes and rotors and was told they were fine . 11-24-25 I start having issues again same exact wheel they supposedly fixed. I replace the tire thinking that's the issue 11-25-25 still having issues. I go back 11-26-25 and they tell me I need front brakes and rotors! To t... read more

Business response:

Hi, Denelle. At Budget Brakes, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at 615-260-5859 or email us at help@budgetbrakes.com!

Donald Y.

5 months ago

They tried forcing me to buy new discs when there was nothing wrong with the ones on it the only thing wrong was a guide pin was stuck and wore out the pads on the opposite side which I understand the mechanic had already inspected them and said they were fine then the manager came out and said they had to be replaced or the warranty would be void and I would have to pay for the brake pads and the guides total over 200.00 or buy new discs and the bill would be 440.00 and the warranty would be good on the pads I said never mi... read more

Business response:

Hi, Donald. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Budget Brakes and would love the opportunity to improve. Please get in touch with us at 615-260-5859 or email us at help@budgetbrakes.com!