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4330 Lebanon Pike, Hermitage, TN, 37076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
They did a good job. However, they were VERY expensive just to replace the 4 rotors and 4 sets of brake pads!!!
Business response:
Thank you for sharing your thoughts, Craig. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com.
6 hours total for two brake pads! After Brakes were installed they did not have the experience to clear all the codes. Even called a technician and he couldn’t clear. Now have to go to GM to have cleared and possibly fixed. I almost think the person in charge sabotaged my vehicle as he wanted to replace everything. Made it clear when I walked in that I needed two brake pads on the front only. Employees were trying to sleep in chairs and seemed very non concerned they had caused a problem!
Business response:
Hi, Bobby. At Budget Brakes, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at 615-260-5859 or email us at help@budgetbrakes.com!
The service was exceptional and the prices couldn’t be better! I know because I shopped around! Fast, friendly and priced right! Highly recommend!
I felt with GREAT guys at a fair price in and out with in an hour.
Business response:
Hi, Garrett. We are thrilled to learn that you had a positive experience with us!
It was absolutely some of the best Customer Service I've ever received.
Price is right
Business response:
Hi, Lew. We appreciate the kind words and are glad we could provide you with a positive experience!
Ridiculously over priced tried to charge me around 2600 went somewhere else and paid 1200 the manager was rude and chain smoked the whole time I was there . Did a free inspection but tried to put as many issues as possible on the list some of them were completely made up . Definitely will not go back they are crooks and will take advantage of you
Business response:
We appreciate your feedback, Joseph. If you would like to discuss your experience further, don't hesitate to reach out to us at 615-260-5859 or email us at help@budgetbrakes.com. We would love the opportunity to resolve any issues.
Great team! Supper fast and good prices
Would have preferred an upfront pricing quote.
Business response:
Thank you for sharing your thoughts, Aaron. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com.
Budget Brakes has a 4.5 star rating with 605 reviews.
Budget Brakes is open now. It will close at 5:00 p.m.