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Budget Brakes

4.5

About this business

Location details

4330 Lebanon Pike, Hermitage, TN, 37076, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.5605 reviews
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Craig M.'s profile image
Craig M. 
2 years ago

They did a good job. However, they were VERY expensive just to replace the 4 rotors and 4 sets of brake pads!!! 

Business response:

Thank you for sharing your thoughts, Craig. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com. 

Bobby C.'s profile image
Bobby C. 
6 days ago

6 hours total for two brake pads! After Brakes were installed they did not have the experience to clear all the codes. Even called a technician and he couldn’t clear. Now have to go to GM to have cleared and possibly fixed. I almost think the person in charge sabotaged my vehicle as he wanted to replace everything. Made it clear when I walked in that I needed two brake pads on the front only. Employees were trying to sleep in chairs and seemed very non concerned they had caused a problem! 

Business response:

Hi, Bobby. At Budget Brakes, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at 615-260-5859 or email us at help@budgetbrakes.com! 

Frances D.'s profile image
Frances D. 
2 months ago

The service was exceptional and the prices couldn’t be better! I know because I shopped around! Fast, friendly and priced right! Highly recommend! 

Garrett R.'s profile image
Garrett R. 
2 months ago

I felt with GREAT guys at a fair price in and out with in an hour. 

Business response:

Hi, Garrett. We are thrilled to learn that you had a positive experience with us! 

Betty J.'s profile image
Betty J. 
3 months ago

It was absolutely some of the best Customer Service I've ever received. 

Lew A.'s profile image
Lew A. 
3 months ago

Price is right 

Business response:

Hi, Lew. We appreciate the kind words and are glad we could provide you with a positive experience! 

Joseph H.'s profile image
Joseph H. 
4 months ago

Ridiculously over priced tried to charge me around 2600 went somewhere else and paid 1200 the manager was rude and chain smoked the whole time I was there . Did a free inspection but tried to put as many issues as possible on the list some of them were completely made up . Definitely will not go back they are crooks and will take advantage of you 

Business response:

We appreciate your feedback, Joseph. If you would like to discuss your experience further, don't hesitate to reach out to us at 615-260-5859 or email us at help@budgetbrakes.com. We would love the opportunity to resolve any issues. 

Matt O.'s profile image
Matt O. 
4 months ago

Great team! Supper fast and good prices 

Aaron C.'s profile image
Aaron C. 
4 months ago

Would have preferred an upfront pricing quote. 

Business response:

Thank you for sharing your thoughts, Aaron. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at 615-260-5859 or email us at help@budgetbrakes.com. 

Frequently asked questions about Budget Brakes

How is Budget Brakes rated?

Budget Brakes has a 4.5 star rating with 605 reviews. 

When is Budget Brakes open?

Budget Brakes is open now. It will close at 5:00 p.m.