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Cadillac
- Automotive
- Schaumburg, IL
About this business
Location details
526 Mall Dr, Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Hidden fees and disrespectful treatment. This was the definition of shady business dealings. A $1500 hidden fee is unacceptable. When I pointed it out they tried to show me other numbers rather than acknowledge. Then had the nerve to be immovable on the price... like at all. They even knew we were prior customers. Don’t go to Patrick Cadillac. Apparently they have changed their business practices. Disappointed I gave them an opportunity. No desire to earn my business.
Do not reccomend!!! Bought a 2015 Mustang GT on 12/22/2017 with no issues,there was an accident reported but the salesperson told me that happened on the dealer parking lot. Today I went on another dealer to trade the car and the CarFax report got updated on 11/30/2018 with the accident details showing as a Structural Damage that can affect the safety and reliability of the car, so my car is depreciated at least $10k due to that and I lost the deal on the new car. Sent an email to Patrick Cadillac and I'm now waiting on an a... read more
We've had nothing but delay and upset after our purchase from Patrick Cadillac of Schaumburg. We purchased a certified preowned 2018 XT5 a bit over a month ago. This is our 3rd Cadillac, we love the "Cadillac Service" that is normally received but don't expect this from Patrick. We noticed our names had been misspelled at the signing, before we completed, but even after corrections were made we had once slip through the cracks. Unfortunately it was our registration. Weekly we've been told they are mailing it out! Still nothi... read more
Business response:
Jacob, The Patrick Dealer Group Customer Relations Team would like to apologize for your unpleasant experience! Our customer service department would like the opportunity to further research your experience as we are striving to make a difference in the customer experience and would appreciate it if you would email customerservice@patrickcars.com with your full name, date of visit, originating reason for your visit, email or best number of contact as online review profiles don’t provide enough information. We thank you for y... read more
Frequently asked questions about Cadillac
How is Cadillac rated?
Cadillac has a 4.2 star rating with 1,506 reviews.
When is Cadillac open?
Cadillac is closed now. It will open at 9:00 a.m.