Caesars Republic Scottsdale, a Hilton Hotel

4.1

Hotels
Scottsdale, AZ

About this business

Hospitality Hotels

Location details

4747 N Goldwater Blvd, Scottsdale, AZ, 85251, United States

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4.1832 reviews

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Carol Clay

3 months ago

Sadly,the gentleman that checked us in yawned and seemed totally disinterested. The room I booked thru hotels.com’was not available’, a Mountainview….we were given a room overlooking a parking garage roof.upon calling the front desk, going back down to the lobby to wait, amid a lot of sidestepping and odd excuses, the correct room was presented, after we had tow it while it was inspected.not sure what the inspection was all about as there were wads of hair and dust bunnies under the nightstand, toothpaste on the bathroom flo... read more

Business response:

Thank you for taking the time to leave a review of your stay! We offer our sincere apologies for the difficulties you had experienced during your check-in process, and truly appreciate the feedback so that we may work with our team to ensure this error is not repeated in the future!

Princeton

4 months ago

Not one to write reviews but this felt deserving. 1) Showed up to see my room as a mess. Hair all over the floor/carpets, dirty eyelashes in the bathroom, stains / globs of snot on the curtains, stains on the pillowcases. Had to wait THREE hours for my room to get properly cleaned 2) Construction at 7AM with no prior warning on Expedia or the Hotel's website. 3) pools closed for 3 days of my stay also with no warning on Expedia or the website. 4) Water pressure in the shower is atrocious. & There wasn’t even water bottles in... read more

Business response:

Thank you for taking the time to leave a review of your stay with us! We appreciate the detailed feedback so that we may better serve our guests. We are also glad to see that following the initial challenges we were able to provide you with a pleasant experience! We hope to welcome you back in the future and improve on the experience you had!

Abraham

4 months ago

Business response:

Thank you for taking the time to leave us a review of your stay! We apologize for not meeting your expectations for this visit, and we hope you may visit us again so that we can provide you with a far more enjoyable experience!

Phil

5 months ago

Business response:

Thank you for taking the time to leave a review of your stay. We would love to hear more about your stay and what factors impacted your experience. You are welcome to reach out to our hotel and ask for our Front Office Manager on Duty!

Margaret

5 months ago

Business response:

Thank you for taking the time to leave a review of your stay! We are sorry to see that we fell short of your expectations, please feel free to reach out to us so that we may take your feedback into consideration and improve our services!

courtni

6 months ago

I would have loved to have given this an amazing review but unfortunately when I checked out, I left a dress in a garment bag in the closet and never saw it again. This was not a small item, nor something that could easily be missed by staff. I checked out on Sunday morning and realized I forgot it on Monday. I called explained the situation and gave them my room number and they just transferred me to security. Security didn't answer so I left a voicemail. I waited 24 hours and security never called back (we are in Tuesday n... read more

Business response:

I'm truly sorry for the experience you've had and the distress this has caused. Following our conversation last week, I personally worked with our security team to investigate thoroughly. We reviewed who entered the room after your departure and checked camera footage as staff exited the property. At no point did we observe anyone leaving with your item, and it was not turned into our security team. While our procedures were followed, I understand how frustrating and disappointing this outcome is. If any new information come... read more

Chantay

6 months ago

Business response:

Thank you for taking the time to leave a review of your stay. We apologize that we did not meet your expectations, and hope that given the opportunity we can give you a 10/10 experience the next time!

Ludmila

7 months ago

Property is nice and modern. However the bed was not comfortable and the a/c is so loud I could barely fall alseep.

Business response:

Thank you so much for your 8/10 rating and kind comments about our modern property! We're sorry to hear that the bed and A/C impacted your comfort — we truly appreciate the feedback and will share it with our team as we continuously work to improve the guest experience. We hope to welcome you back for an even more restful stay in the future.

Francisco R

8 months ago

Business response:

Thank you for taking the time to leave a review of your stay! We apologize that we were unable to meet your expectations, and we would love for you to reach out to us and share more so that we may improve our services!