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Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
A Fantastic experience Buying a car has always seemed to be a daunting task to me. However, this was not the case at Camelback Ford with Josh Miller. Josh broke down the process and explained everything to me whenever I had a question, and helped me settle on a price that worked for me. I cannot recommend him and his team enough, it was a fantastic experience.
Business response:
Thank you for the wonderful review! It’s great to hear Salesman Joshua Miller provided you with a friendly and efficient sales experience! We really appreciate your business and we wish you many happy miles in your new vehicle Jill Chafitz Director of Customer Relations
A perfect car buying experience Honestly? How many people can say that their car buying experience was perfect? Right, not many. However, I can categorically say that this year's experience was 100% better than the one I had in 2016. Everyone at Camelback Ford was friendly and efficient and I was able to get 90% of everything done virtually, something that proves my time is valuable. I would like to call out two individuals: Art in finance went above and beyond to ensure that everything was in order and he accommodated one r... read more
Business response:
Thank you for taking the time out of your day for writing such a kind review on Eric Steffes and Art Berger. Bonnie, . We are thrilled to hear you had a great experience and we are so excited for you!! Please don't hesitate to call Eric or Art if you need anything. I will be sharing this feedback on our Friday meeting.We appreciate your business! We will definitely be looking forward to seeing you again in the future. Jill Chafitz Director of Customer Relations
Quickest purchase ever! I was in and out of the dealership in about one hour. I told Eric which car I wanted, what I was trading, and when I would be there. When I got there the car was detailed and ready to go. Signed the contract with Mike and out the door. Quickest purchase I've ever made. thanks Eric!
Business response:
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that your Salesman Eric Steefes made sure your experience went well. We look forward to seeing you again .Best, Jill Chafitz -Director of Customer Relations
2 cars last year, and they made it easy and painless! We purchased a 2018 Navigator last year and it was an easy and painless experience. After that car was totaled in a accident, we ended up purchasing another one and we went back to Camelback Lincoln even though they aren't the closest dealership to our home! We will return there again, and highly recommend them. With Lincolns courtesy service where they pick up and return your vehicle for oil changes and service, it was a no brainer to pick the dealership liked best, not ... read more
Business response:
We always love hearing back from happy customers, and we couldn’t be more pleased to know that you received exceptional service from Salesman Robert Bergman and Rick Silverman. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Jill Chafitz- Director of Customer Relations
Outstanding customer service. My experience at Camelback Ford started back on November 2018. I was looking to transition from my old Fusion lease into a new lease for a similar vehicle. I went to Camelback ford and met with Eric Steffes from the sales staff. Eric was very instrumental in helping me to find a new Ford Fusion at a price that I could afford. I am pleased to say that I have been very happy with my new Ford fusion, and I would highly recommend Eric Steffes to any potential car buyer.
Business response:
At Camelback Ford our reputation is one of our top priorities. Your positive review is what we are always striving for! Thank you for recognizing Salesman Eric Steffes as he is a great asset to our team. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon! Regards, Jill Chafitz Director of Customer Relations
Worked it out and made the deal! First off I have to start by saying thanks Anthony for your great customer service. He’s a stand up guy who was very eager to treat us right. The overall service was good but it took some time to get the deal I felt comfortable with. I still don’t understand why it take more than 4 hours to buy a car. Not pointing a finger just at Camellback Ford but in gerneral. After negotiating back and forth we finally came to an agreement that fit my budget. Also a big thanks to Mike Shaw for his quick w... read more
Business response:
Thank you for stopping by and sharing your experience with us. We couldn't be happier to see that salesman Anthony DeMore nad Mike Shaw in Finance went above and beyond to provide you with a quality experience. We look forward to seeing you soon. Jill Chafitz- Director of Customer Relations.
Superior Service Salesman, Eric Steffes went above a beyond in helping me. Im from out if state and was looking at F-150 trucks.. He was extremely attentive, professional, kind and helpful. He went above and beyond my expectations. Thank you for a positive experience. Regards, Gavin Chappel
Business response:
Hi Gavin, thanks so much for the positive review, and for letting people know about your recent visit with Salesman Eric Steffes and Camelback Ford! Buying a new truck is an important decision, and we can't thank you enough for choosing us to help you with it! Jill Chafitz -Director of Customer Relations
Great Experience! - Diane and Phil We had been shopping for a truck and had no luck until we walked into Camelback Ford. Josh greeted us and helped my husband get the truck he wanted!
Business response:
Thank you for the rave review on salesman Josh Miller! We truly appreciate the opportunity to do business with you, and couldn't be happier to hear you bought the truck you wanted. We look forward to working with you again in the future. Welcome to the Camelback Ford Family! Jill Chafitz Director of Customer Relations jchafitz@vtaig.com
Bought new car Ford Escape Great customer service and customer friendly. Got the new Ford Escape with a good deal. Thank you Greg. All the staff members are very friendly. Anil
Business response:
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. We look forward to your next visit. Jill Chafitz Director of Customer Relations
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 8,048 reviews.
When is Camelback Ford open?
Camelback Ford is closed now. It will open at 10:00 a.m.