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1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
Exemplary sqles staff I have purchased new/used Ford trucks at several Ford dealerships around the state of Arizona and one in Nevada over the past 40 years. As a result it is needless to say that I have experienced many varying degrees of customer service. That being said, I want to take this opportunity to applaud Camelback Ford for providing me what one could only describe as the highest quality customer service I have experienced yet while purchasing another truck. Most of the reason for my satisfaction with Camelback Fo... read more
Business response:
We do our best to provide excellent customer service and excellent quality, and we're glad to hear that your experience reflected this!
Great service, Happy Customer, Highly Recommend I had the opportunity to get a new Ford Explorer and in doing so worked with Eric and Herb at camelback ford. I wasn’t the easiest customer. I showed up without having done much research or planning, I knew I likely had unreal expectations but figured we will check out options. Planned to try and turn in a lease of my Infiniti and purchase a new Edge. But I wanted to do nothing down and keep my payment same. Eric, Herb and team warned me it may be tough, showed me car options a... read more
Business response:
Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!
Both Eric & the dealership were AWESOME I was looking for months for a SUV & wasn't satisfied with anything I was finding on the market. I went to this dealership & was fortunate enuf to meet Eric in New car sales. He actually LISTENED to all that I wanted, what I didn't like & made suggestions from there. No heavy sales tactics AT ALL which I appreciated. He was very knowledge, friendly, and foremost patient cuz I'm not easy to please! He & dealer finance spent HOURS trying to get me what I wanted at A GREAT PRICE & I still... read more
Business response:
Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!
Fair price, fair trade, happy camper Bought a great 2017 STX from Camelback Ford. After some negotiations, we agreed on a fair price and trade in. Omar and JJ were great during the sales process, and Arthur was quick with the finance. Also not pushy. Part of the agreement was that they would install an OEM backup camera. I personally want to thank Herb, the GM for getting it done through the Service Dept in a timely manner.
Different way to by a car My wife and I were in need of a late model SUV. We have a 2011 Ford Explorer Limited that we love but our daughter said she would like to have it for the space (3 kids). So our search began and Camelback Ford had a 2018 Ford Edge with a moonroof (mandatory) and several other options. So I sent my wife and friend up to Phoenix to check it out, we live in Yuma. I didn’t go as I’m not a good traveler due to medical issues. She test drove it and liked it so we proceeded with the process to purchase. I w... read more
Business response:
Thank you so much for your positive comments about Camelback Ford, and congratulations on your new car! We're glad to hear we delivered such a great experience! We truly appreciate the opportunity to earn your business and we'll see you next time!
Great Sales People and service! I had a wonderful experience buying my 2018 Roush F-150, this truck is unreal and the staff took great care of me! Thank you!!
Business response:
Thank you for the wonderful review! We are very happy to know you left our dealership satisfied with your purchase and shopping experience. We appreciate your business and we would love to work with you again!
My service was excellent! 5 stars Excellent went in to get broken tail light fixed. They didn’t have the kart so they gave me a loaner car sent me on my way while they wanted fir the part.
Business response:
Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!
Amazing experience at Camelback Ford in Phoenix, AZ today. Never ever have we had such a simple and streamlined buying process as we enjoyed today thanks to our salesman Joshua Miller. Will definately return to him with our future business.
Business response:
Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!
From sale to service, Camelback Ford excels I have a long relationship with Camelback Ford (“CF”). I have purchased many vehicles from CF including one of the first 500 GT Cobras and most recently a 2019 Raptor. I was foolish enough to decide to “save” (read spend a lot of $$) a 1997 F250. I spent hours in service with Krista scheming on whether there was anything on that truck we have not changed out or re-furnished. Having taken possession of the new Raptor, I had to sell the F 250. A friend who knew the truck well jumped ... read more
Business response:
Thank you for the wonderful review and recommendation! It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Camelback Ford! We really appreciate your continued business and we'll see you next time!
Camelback Ford has a 4.1 star rating with 7,750 reviews.
Camelback Ford is open now. It will close at 9:00 p.m.