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Camelback Ford

4.1

About this business

Location details

1330 East Camelback Road, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.18,574 reviews
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Jdmcindii's profile image
Jdmcindii 
6 years ago

Awesome Alec made sure to find us the best deal for the car we wanted. Easiest car buying experience I’ve ever had! Thank you Alec! 

Business response:

Thank you so much for your business and 5-star review ! We're happy to hear that Alec Hafner was able to assist you through your purchase. We appreciate your review and hope to be of service to you again in the future! Jill Chafitz-Director of Customer Relations 

Jerry n Suzanne's profile image
Jerry n Suzanne 
6 years ago

Peter was great he knew his job and was very helpful Peter went the extra mile to make sure we were satisfied. I think he is a great asset to CamelBack Ford. He was so helpful. 

Business response:

Thank you for the awesome 5-star review Jerry n Suzanne ! We are glad to hear that Peter was able to make your experience here at Camelback Ford a good one and we agree too Peter is a great asset to our company. Congratulations and enjoy your new car! Jill Chafitz-Director of Customer Realtions 

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Charlee 
6 years ago

AWESOME! Yvette was a pleasure to have as my sales representative, she never left any questions unanswered. Yvette alwaus had a smile she deserves the highest praise. I will. Definitely be referring my famu and friends to Yvette. 

Business response:

Charlee, We really appreciate hearing about your experience with us,! We are more than happy that Ivette was able to be so accommodating and brought a pleasurable experience. We truly value your business and thank you referring Camelback Ford and Ivette Erives! Thank you! Jill Chafitz- Director of Customer Relations 

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Beba 
6 years ago

Simple Very competitive prices, good customer service, very clear step by step, very helpful, always try the best for the customer. High recommend, they’re the best! 

Business response:

Awesome to hear ! We are thrilled Robert offered a competitive price, great customer service, clear step by step process, and overall a great customer experience. Thank you for Recommending Robert Ochoa and Sabeaur Abidi in finance , we look forward to seeing you for service . Thank you, Jill Chafitz Director of Customer Relations 

rlewis55500's profile image
rlewis55500 
6 years ago

Excellent salesman and professional! I was not sure I wanted to purchase a new vehicle when I walked into the dealership. In fact I was there to have another vehicle serviced. After speaking with Eric he assured me that he could deliver what I wanted. Before I left I had my new dream car. Thanks Eric for all your help. It was a great buying experience!!! Ray 

Business response:

Congratulations on your DREAM CAR..... We are so happy to hear Eric Steffes brought a great experience and getting you in the car of your dreams. We want to wish you happy miles on the road , and make sure you stop in on your 1st service appointment and say hi. Jill Chafitz Director of Customer Relations 

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Mustang182 
6 years ago

Amazing! Eric Steffes is the best representative at this dealership! I was looking for a very specific vehicle for my graduation and he found the perfect one and at a great deal! 

Business response:

We appreciate the 5-stars and the awesome review on Eric Steffes ! It sounds like Eric showed you a great car buying experience and we will let Eric know to keep up the great work. Thanks again and we hope to see you for your future vehicle needs. Thank you, Jill Chafitz Director of Customer Relations 

TB's profile image
TB 
6 years ago

Outstanding Dealer Collin, Corey, and Mitch were all sublime. Extremely professional in all aspects of my buying experience. I will 100% be recommending Camelback Ford in the future. My financial specialist on the other hand “Art” was immediately rude. He made a fun buying experience into a long lasting sour memory. He attempted to belittle he on my knowledge of finances and deterred me from purchasing the extended warranty through in manirisoms and speech “... that’s only $1.41 a day, you can’t afford $1.41 a day?” 

Business response:

Wow, we're so glad to hear that you had a great experience with Collin Smith! It's great to hear how much you enjoyed working with Collin. Its unfortunate to hear about Art and we try our best to delivery the best customer service. I will make sure to speak with Art in regards to your review. We want to wish you many happy Miles on your vehicle and let us know if you need anything else! Jill Chafitz Director of Customer Relations 

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mr.jeremy.mitchem 
6 years ago

Nothing short of EXCELLENCE! This man by far exceeded my expectations as a dealer when I first arrived at Camelback Ford. He not only welcomed me and my wife with the warmest welcome possible, he made sure the entire process was smooth and hassle free! He throughly answered any questions we had and gave the best advice/guidence i needed to complete this sale. He definitely made my entire experience feel like a welcomed "interaction" as opposed to the usual "transaction" you would get from other car dealers. All in all Gibson... read more

Business response:

Jeremy, Thank you for your positive feedback about your recent experience with Gibson! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Gibson. We truly appreciate your business and your continued loyalty. Come back and see us soon! Jill Chafitz Director of Customer Relations 

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Nieto 
6 years ago

Best experience buying a car at Camelback Ford Very informed sales person and personable manager. They worked hard to negotiate what we wanted and created a seamless buying experience. Eric Steffes was so great to work with and ensured we were completely happy with the deal he got for us. 

Business response:

Nieto, Thank you for the stellar review! Eric appreciates the fantastic feedback and is glad to have provided you with a great experience and an amazing deal. We look forward to serving you again down the road! Jill Chafitz Director of Customer Relations 

Frequently asked questions about Camelback Ford

How is Camelback Ford rated?

Camelback Ford has a 4.1 star rating with 8,574 reviews. 

When is Camelback Ford open?

Camelback Ford is open now. It will close at 6:00 p.m.