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Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Their salesman Britney is very knowledgeable of the functions of the expedition tremor. It was a pleasure to do business with her thank you very much.
Business response:
We are elated to hear about your positive experience with our team. It's wonderful to know that our sales professional demonstrated such extensive knowledge about the Expedition Tremor's features and capabilities. We take great pride in ensuring our staff can provide detailed information to help customers make informed decisions. Your feedback about the pleasant business experience means a great deal to us at Camelback Ford. We truly appreciate you taking the time to share your thoughts and look forward to serving you again ... read more
They wanted me to buy the vehicle I wanted not just sell me the vehicle they wanted to sell. They met my price.
Business response:
We are grateful for your wonderful feedback! It's fantastic to hear that our team focused on finding the right vehicle for your specific needs rather than pushing something that wasn't the perfect fit. We understand how important it is to work within your budget, and we're thrilled that we could meet your price expectations. Your experience reflects exactly what we strive for - putting our customers' wants and needs first. Thank you for choosing Camelback Ford, and we hope you're enjoying your new vehicle!
I was at another dealership did not have a good experience, I called camelback ford got connected with Mitch and he made the experience 1000% then the other dealership so I bought the truck from him!
Business response:
We are thrilled to hear about your wonderful experience with us! It sounds like you had a challenging situation at another location, and we understand how important it is to work with someone who truly cares about making things right. Mitch clearly went above and beyond to provide you with the exceptional service you deserved, and we are delighted that he was able to turn your experience around completely. Your decision to purchase your truck from Camelback Ford means so much to us. We take great pride in having team members... read more
Outstanding customer service and care, our sales representative and her financial manager Sam went above and beyond to help us get into the right vehicle for us!!
Business response:
Thank you for the wonderful feedback! We're thrilled that your sales representative and Sam provided exceptional service in helping you find the perfect vehicle.
Efficient, helpful, kind, thoughtful. I was treated with respect and consideration. John was the best kind of salesman, no pressure and very patient. I definitely recommend him.
Business response:
Thank you for your review! We're delighted you felt respected and valued. John's patient, no-pressure approach is what we strive for. Your recommendation means a great deal to us!
Glenn was great to deal with. The way he worked the deal for us was perfect.
Business response:
Thank you for the positive feedback! We're thrilled that Glenn provided exceptional service and worked the deal perfectly for you. Your experience reflects our commitment to personalized customer service. We appreciate your business!
I had a great experience at Camel back Ford. From Brock my salesman, to Dom the sales manager, and Omar in finance. Everyone was very friendly and helped me work out a great deal on the truck I really wanted. I would definitely shop for a vehicle here again!
Business response:
Thank you for the wonderful feedback! We're thrilled that Brock, Dom, and Omar provided exceptional service and helped you get a great deal on your truck. Your positive experience means a lot to us at Camelback Ford, and we look forward to serving you again!
The sale process was fine but when I came to pick it up the next day I learned they had identified the wrong vehicle for all of my paperwork with the wrong VIN number. I had to wait two additional days to get the right vehicle detailed and prepared for me. Mistakes happen but that was quite frustrating.
Business response:
Your input is valuable to us, and we understand your frustration. We're glad the sales process went smoothly, and we recognize that having to wait additional days for your vehicle to be prepared was not the experience you were expecting. We appreciate your patience while we worked to get everything corrected. Your feedback helps us identify areas where we can strengthen our processes to ensure accuracy from the start. Please reach out to Jill Omann, our Customer Relations Manager, at 602-240-5608 or Jomann@camelbackford.com ... read more
Great experience all around. They made the buying process easy and painless. Highly recommend them.
Business response:
We deeply cherish your feedback about making the purchasing journey smooth and straightforward. It means so much to us at Camelback Ford when customers have such positive experiences with our team. We take pride in creating a hassle-free environment where our customers feel comfortable and confident throughout their visit. Your recommendation truly speaks to our commitment to excellent service, and we're grateful you chose to share your experience with others.
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 8,604 reviews.
When is Camelback Ford open?
Camelback Ford is closed now. It will open at 8:00 a.m.