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Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Outstanding customer service and care, our sales representative and her financial manager Sam went above and beyond to help us get into the right vehicle for us!!
Business response:
Thank you for the wonderful feedback! We're thrilled that your sales representative and Sam provided exceptional service in helping you find the perfect vehicle.
Efficient, helpful, kind, thoughtful. I was treated with respect and consideration. John was the best kind of salesman, no pressure and very patient. I definitely recommend him.
Business response:
Thank you for your review! We're delighted you felt respected and valued. John's patient, no-pressure approach is what we strive for. Your recommendation means a great deal to us!
Glenn was great to deal with. The way he worked the deal for us was perfect.
Business response:
Thank you for the positive feedback! We're thrilled that Glenn provided exceptional service and worked the deal perfectly for you. Your experience reflects our commitment to personalized customer service. We appreciate your business!
I had a great experience at Camel back Ford. From Brock my salesman, to Dom the sales manager, and Omar in finance. Everyone was very friendly and helped me work out a great deal on the truck I really wanted. I would definitely shop for a vehicle here again!
Business response:
Thank you for the wonderful feedback! We're thrilled that Brock, Dom, and Omar provided exceptional service and helped you get a great deal on your truck. Your positive experience means a lot to us at Camelback Ford, and we look forward to serving you again!
The sale process was fine but when I came to pick it up the next day I learned they had identified the wrong vehicle for all of my paperwork with the wrong VIN number. I had to wait two additional days to get the right vehicle detailed and prepared for me. Mistakes happen but that was quite frustrating.
Business response:
Your input is valuable to us, and we understand your frustration. We're glad the sales process went smoothly, and we recognize that having to wait additional days for your vehicle to be prepared was not the experience you were expecting. We appreciate your patience while we worked to get everything corrected. Your feedback helps us identify areas where we can strengthen our processes to ensure accuracy from the start. Please reach out to Jill Omann, our Customer Relations Manager, at 602-240-5608 or Jomann@camelbackford.com ... read more
Great experience all around. They made the buying process easy and painless. Highly recommend them.
Business response:
We deeply cherish your feedback about making the purchasing journey smooth and straightforward. It means so much to us at Camelback Ford when customers have such positive experiences with our team. We take pride in creating a hassle-free environment where our customers feel comfortable and confident throughout their visit. Your recommendation truly speaks to our commitment to excellent service, and we're grateful you chose to share your experience with others.
Fairly quick and painless Eva was great and made the process easier Would deal with them again
Business response:
We are absolutely thrilled to hear about your positive experience with us. It's wonderful to know that your visit was efficient and smooth, and that Eva provided excellent service that made everything easier for you. Your feedback means a great deal to our team at Camelback Ford.
Absolutely professional Very respectful professional well-mannered excellent talent and knowledge of their field and really helped the customer
Business response:
Thank you immensely for taking the time to share your wonderful experience with us. We are truly pleased to hear that our team demonstrated such professionalism and respect during your visit. Your recognition of our staff's expertise and talent in their field means the world to us. At Camelback Ford, we strive to provide exceptional service while ensuring every customer feels valued and well-cared for. We appreciate you highlighting how our team went above and beyond to assist you. Your positive feedback motivates us to cont... read more
Everyone was a pleasure to work with. Very reasonable and respectfully. Made the buying process simple and painless.
Business response:
Your positive experience means so much to us at Camelback Ford. We are thrilled to hear that our team created such a wonderful impression and that you found everyone enjoyable to work with. It is wonderful to know that we provided fair pricing and treated you with the respect you deserve. Making car purchases straightforward and stress-free is exactly what we strive for with every customer. Thank you for taking the time to share your experience with us.
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 8,693 reviews.
When is Camelback Ford open?
Camelback Ford is open now. It will close at 9:00 p.m.