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Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Anthony was a great sales rep. He has a detailed understanding of the product, in our case, the various Bronco models and made our shopping experience pretty darn painless.
Business response:
Thanks for the fantastic feedback, Dave! We're thrilled to hear that Anthony provided such a smooth shopping experience. We strive to ensure our team is knowledgeable and helpful. Enjoy your new Bronco!
Friendly and very customer focused. Brittany was awesome to work with and we will definitely be back for another car next year!
Business response:
Thank you so much for your kind words! We're thrilled to hear that Brittany provided such a great experience for you. We look forward to working with you again next year for your next vehicle purchase. If you need anything in the meantime, don't hesitate to reach out!
Saeed was amazing! Best buying experience I have ever had. Never tried to haggle me and understood what I was looking for / budget.
Business response:
Thanks, Claire! We're thrilled to hear you had such a positive experience with Saeed. Our team strives to make the buying process enjoyable and tailored to each customer. We appreciate your feedback and look forward to assisting you again in the future!
Excellent, caring staff. Easy to deal with and makes the process of buying a car a pleasant experience.
Business response:
Vicki, thank you for your kind words! We're thrilled to hear that our team made your car-buying experience enjoyable. Your satisfaction means a lot to us, and we’re here to help anytime you need. Enjoy your new ride!
Good deal, sales person was kind and patient with me. Month payment Settlement was good too. Thank you, now I have a reliable vehicle for work.
Business response:
Thanks, Hardy! We're thrilled to hear you had a great experience with our team and found a reliable vehicle for work. Your satisfaction is our priority, and we appreciate your feedback!
Enjoyed the experience. Process was long (to be expected) but went very smoothly. Christian was great, continued the same great service after the sale was completed. I would come back when we look for our next vehicle.
Business response:
We’re thrilled to hear you enjoyed your experience! It’s wonderful to know that Christian provided excellent service throughout. We look forward to assisting you again when you're ready for your next vehicle. Thanks for sharing your thoughts!
The sales representative has one of the most commendable customer service skills. We are very lucky to have him as our salesman.
Business response:
Thanks, Tino! We’re thrilled to hear that you had such a positive experience with our sales representative. We pride ourselves on excellent customer service, and it’s great to know that our team is making a difference. Your feedback is greatly appreciated!
Great customer service and working hard to get the customer the best deal and showing the vehicle to them with all information being put out and explaining the features of the vehicle.
Business response:
Thanks, Nathaniel! We're thrilled to hear you had such a positive experience with our team. Providing top-notch service and thorough information is our priority, and it's great to know we hit the mark. We appreciate your support!
If I’m being generous, the buying experience was neutral. The salesman that I worked with was great, but that’s about it. I drove 6 hours to finish a deal I had agreed to. When I arrived, I had to completely renegotiate the deal for another 4 hours. The finance person tried to make me feel ignorant (to put it nicely) for not buying his extended warranty. Also told me I couldn’t afford the deal I negotiated, but if I added his warranty onto the payments then I could… That all changed when I told them I’d buy it cash. The best... read more
Business response:
While we're glad to hear that you had a positive interaction with your salesperson, we are truly concerned about the issues you described during and after the purchase process. Driving six hours to finalize a deal only to have to renegotiate and then face challenges with financing options is not the smooth experience we aim to provide. The added frustration of changes to the deal after your long journey and commitment is understandably upsetting. We take these matters seriously and want to address your concerns directly. Ple... read more
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 8,043 reviews.
When is Camelback Ford open?
Camelback Ford is open now. It will close at 9:00 p.m.