Camelback Ford

4.1

Car Dealers
Phoenix, AZ

About this business

Automotive Car Dealers

Location details

1330 East Camelback Road, Phoenix, AZ, 85014, United States

Get directions

Weekday	Schedule	Status
Mon	8:00 a.m. to 9:00 p.m.
Tue	8:00 a.m. to 9:00 p.m.
Wed	8:00 a.m. to 9:00 p.m.
Thu	8:00 a.m. to 9:00 p.m.
Fri	8:00 a.m. to 9:00 p.m.
Sat	8:00 a.m. to 9:00 p.m.
Sun	10:00 a.m. to 6:00 p.m.

4.18,604 reviews

Select a rating

DFERALL49

a year ago

Enjoyed the experience. Process was long (to be expected) but went very smoothly. Christian was great, continued the same great service after the sale was completed. I would come back when we look for our next vehicle.

Business response:

We’re thrilled to hear you enjoyed your experience! It’s wonderful to know that Christian provided excellent service throughout. We look forward to assisting you again when you're ready for your next vehicle. Thanks for sharing your thoughts!

HARDYMARLIN585

a year ago

Good deal, sales person was kind and patient with me. Month payment Settlement was good too. Thank you, now I have a reliable vehicle for work.

Business response:

Thanks, Hardy! We're thrilled to hear you had a great experience with our team and found a reliable vehicle for work. Your satisfaction is our priority, and we appreciate your feedback!

tyler

a year ago

If I’m being generous, the buying experience was neutral. The salesman that I worked with was great, but that’s about it. I drove 6 hours to finish a deal I had agreed to. When I arrived, I had to completely renegotiate the deal for another 4 hours. The finance person tried to make me feel ignorant (to put it nicely) for not buying his extended warranty. Also told me I couldn’t afford the deal I negotiated, but if I added his warranty onto the payments then I could… That all changed when I told them I’d buy it cash. The best... read more

Business response:

While we're glad to hear that you had a positive interaction with your salesperson, we are truly concerned about the issues you described during and after the purchase process. Driving six hours to finalize a deal only to have to renegotiate and then face challenges with financing options is not the smooth experience we aim to provide. The added frustration of changes to the deal after your long journey and commitment is understandably upsetting. We take these matters seriously and want to address your concerns directly. Ple... read more

NathanielBencomo

a year ago

Great customer service and working hard to get the customer the best deal and showing the vehicle to them with all information being put out and explaining the features of the vehicle.

Business response:

Thanks, Nathaniel! We're thrilled to hear you had such a positive experience with our team. Providing top-notch service and thorough information is our priority, and it's great to know we hit the mark. We appreciate your support!

richiebs88030

a year ago

Christian and Camelback are great would recommend them to everyone I know and also to friends on facebook

Business response:

Thanks! We're thrilled to hear you had a great experience with Christian and Camelback. Your recommendation means a lot to us and helps spread the word. We look forward to serving you and your friends again soon!

EPHJR1

a year ago

Nice folks that want to do their jobs and do them well. The service department has undergone changes over the last few years and I like the new crew!

Business response:

Thanks! We're thrilled to hear you're enjoying the improvements in our service department. Our team is dedicated to providing the best experience possible, and your feedback means a lot to us. We appreciate your support!

jchallenborg

a year ago

Sales team kept me up date on my truck order but once it was at their premises they became too pushy. I would buy from them again, however.

Business response:

Thanks for your feedback! We’re glad to hear our sales team kept you informed about your truck order. We appreciate your honesty regarding the pressure you felt and will address it to ensure a better experience in the future. We look forward to serving you again!

Wsiting patiently

a year ago

One of the best service I’ve had at a dealership in a long time. Service was fast knowledgeable and very courteous. Salesman was one of the best. Thank you Saeed

Business response:

Thank you for your wonderful feedback! We're thrilled to hear you had a fantastic experience with our team and that Saeed made a positive impact. Your satisfaction is our priority, and we look forward to serving you again!

ajimmy11

a year ago

Justin made the process for seamless. Honestly, best experience I’ve had buying a vehicle.

Business response:

Thanks for the fantastic feedback! We’re thrilled to hear that Justin made your vehicle buying experience so smooth. We strive to provide the best service possible and appreciate you sharing your experience with us!