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Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Professional and provided me with superior customer service. Mark, Peter, Francisco and Travis ALL exceeded my expectations after visiting 2 other Ford dealerships! I will and have recommended this dealership to others since my purchase.
Business response:
I am very satisfied with my new Mustang Mach E and largely due to the superior customer service. Again, I visited 2 other Ford dealerships and they were far below your level of effort to ensure my 100% satisfaction! Tom Keller
My Dad always bought new cars at Camelback Ford, way back to when it was under a prior ownership and name: Covey Ford Lincoln Mercury. I have kept up the family tradition, always buying new, and the dealership service department keeps a car “like new” until the next purchase. The top executive, Herb Jernukian, New Car Sales Manager Peter Purcarelu, and Service Advisor Cherish Middaugh are knowledgeable, professional, and are the reason I recommend Camelback Ford to friends and colleagues.
Business response:
We appreciate the comments on your experience with us, we hope we can assist you again soon!
Great sales man Thomas Knox. Appreciate the help in getting a Ford maverick 2023 ASAP
Business response:
Thank you for your positive feedback!
I called Camelback Ford service department to get a oil change on my 2021 Ford F150 after arriving from Indiana while I was there I asked Tom Knox about why I wasn’t getting good gas mileage pulling my trailer. he informed me at that time that my 5.0 V8 would not pull as good as a 3.5 dual turbo Eco boost, After talking for 30 to 45 minutes. I finally decided to go ahead and trade my 2021 in for a 2023 3.5 eco-boost F150 the dealership was a great place to work with and Tom Knox did a great job working with me on my new Ford... read more
Business response:
Thank you for your positive feedback!
I had an excellent experience buying a SUV at Camelback Ford thanks to Brandon Vilardo! He was super friendly, had great communication, and didn't make me feel pressured or rushed into buying a vehicle which usually makes me leave dealerships. The process was very smooth and I didn't spend the ENTIRE day like other dealerships which was awesome. My vehicle wasn't ready to take home the day of due to it being new to the lot and they needed further inspections, but Brandon was great at keeping me updated on the progress and go... read more
Business response:
Thank you for your positive feedback!
Javonne was friendly and easy to work with. If he didn’t know the answer to my questions he made sure someone else did.
Business response:
We appreciate the comments on your experience with us, we hope we can assist you again soon!
Purchased a used VW Passat (only 6K miles). Sale went quick, unfortunately, there was one key. Taylor said he would get me another key at a reduced price. I just needed to send him a text. Great! At the same time I needed some floor matts, as the ones they put when in when the car was ready for pick up were rubber and had oil on them. There was some confusion as the text/number I had was not getting to the appropriate person. However, in the end, I received a call from Sheilah. Sheilah responded promptly and took care of my ... read more
Business response:
Tom, we’re disappointed to hear you weren’t satisfied with your purchase and feel there’s been miscommunication with our team. Please contact Sheilah Keilman, our Customer Relations Manager, at 855-902-9505 at your earliest convenience to discuss this situation further.
Mitch was fantastic to work with. My 16-year-old son and I had been searching for several weeks for just the right vehicle for his first car. Mitch listened to us, connected with us as individuals, not just potential buyers, didn’t try to push anything we weren’t interested in, and basically made the buying experience a pleasure. And for those of you who have purchased a used car, you know how rare of an experience this is. I have been buying higher-end new cars most of my adult life and was absolutely dreading the used-car ... read more
Business response:
We appreciate the comments on your experience with us, we hope we can assist you again soon!
Bien servisio muy amigable y comunicativo buen trabajo fransisco y muchas gracias por ayúdame a encontrar lo que yo queria 👍🏻
Business response:
Agradecemos los comentarios sobre su experiencia con nosotros, ¡esperamos poder asistirle nuevamente pronto!
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 7,889 reviews.
When is Camelback Ford open?
Camelback Ford is closed now. It will open tomorrow at 8:00 a.m.