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Camelback Ford

4.1

About this business

Location details

1330 East Camelback Road, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.17,891 reviews
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Kristy.bonham's profile image
Kristy.bonham 
3 years ago

This was the quickest car purchase I’ve ever had! Steve was so extremely helpful and professional. He was always willing to answer any and all questions, was very honest, and personable throughout the purchase. Very very pleasant experience! 

Business response:

Thank you for the positive review! 

Deion Stuvidant's profile image
Deion Stuvidant 
3 years ago

Although I did not purchase a vehicle. Hannah was very friendly and helpful, with each of my concerns, I would highly suggest asking for Hannah if you go into Camelback Ford Lincoln. Very professional and I will be coming by asking for her (when they get the car I want). 

Business response:

Thank you for your review! We look forward to helping you in the future! 

Ann H's profile image
Ann H 
3 years ago

Hannah is very professional and great to work with. Always helpful and super kind. If you go to Camelback Ford or Lincoln, ask for Hannah. 

Business response:

Thank you for your positive review, Ann! 

Hl_04's profile image
Hl_04 
3 years ago

Update 6/24: Hannah (and Cody) went above and beyond to make this transaction more pleasant than how it started. She stayed in constant communication after understanding how frustrating the situation was; and went out of her way to deliver the car to us last night. Thank you Hannah Original review: After dealing with 5 different people, I finally purchased a used car for my daughter on 6/15 The car still needed to go through shop inspection and detail. Several phone calls, and one more trip to the dealership, and still no cl... read more

Business response:

Michael, thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. At your earliest convenience, please contact Katrina Coscarelli, our Customer Relations Manager, at 602-264-2841. Thank you. 

Ricardo Q's profile image
Ricardo Q 
3 years ago

Gary Everett in Service has a very good work ethic and has truly been a pleasure working with. This will be my go to guy here for sure. Makes this dealership a good choice. 

Business response:

Thank you for your positive feedback! 

musey93's profile image
musey93 
3 years ago

FAST PLEASANT AND EFFICIENT, always buy my vehicles from this store and the staff just gets better and better! Ask for Samantha! 

Business response:

Thank you for your positive feedback! 

kimdolan's profile image
kimdolan 
3 years ago

If I could give 10 stars, I would! Had a great experience all the way around, from sales to finance to delivery! I worked with Anthony in sales and Taylor in Finance and could not be happier! -Kim D 

Business response:

Kim, it was a pleasure helping you with both of your purchases. We appreciate the kind words and you and your families purchases. We strive to make every customer part of the Camelback family and we do all we can to deliver a no hassle 5 star experience. If you ever need anything, we are always here for you and we will continue to give you a 5-star experience after the purchase as well. We wish you great success in your Residential cleaning business, congrats on being BBB approved. Herb Jernukian Managing Partner 

Mandy's profile image
Mandy 
3 years ago

Gary and the service department went above and beyond to address my safety concerns in a timely manner! He was honest and communicated in a clear and professional manner! 

Business response:

Thank you for your positive feedback, Mandy! 

JimO's profile image
JimO 
3 years ago

Raul was courteous and professional. Attentive and helpful answering questions and negotiating the deal. I would definitely recommend him! 

Business response:

Jim, thank you for your feedback. We are glad you enjoyed a member of our team! However, we regret to hear that your experience did not meet the 5-star standard that we strive for. We would love to speak with you to learn what else we could have done to make your experience even better. Please contact Sheilah Keilman, our Customer Relations Manager, at 855-902-9505 at your earliest availability. 

Frequently asked questions about Camelback Ford

How is Camelback Ford rated?

Camelback Ford has a 4.1 star rating with 7,891 reviews. 

When is Camelback Ford open?

Camelback Ford is closed now. It will open at 8:00 a.m.