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Camelback Ford
- Car Dealers
- Phoenix, AZ
About this business
Location details
1330 East Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Our SUV broke down entirely and as a family of 5, we needed a replacement vehicle, fast. I filled out a dozen or more forms online for the desired types of 3 row SUVs that would work for us. The next morning, Hannah was the first of to reach me by phone, bright and early! It was a perfect match as far as the Carfax and she started meeting my requests in live time, got me pre-qualified so that I had an idea of monthly payments before actually pulling credit, and earned my trust within a couple of calls and messages. When I ar... read more
Business response:
Thanks for the positive review!
Super low stress environment and extremely helpful sales associates. Didn’t feel pressured or rushed throughout the process and felt like I got all of the info before making a decision.
Business response:
Thanks for the positive review!
Excellent dealership. Sales Consultant Steve Shaff, in particular, is a consummate professional who is relentlessly service-focused, customer-centered, and highly efficient. Steve robustly facilitated and expedited the purchasing process; I highly recommend Steve as an outstanding consultant and professional.
Business response:
Thanks for the positive review!
This was the quickest car purchase I’ve ever had! Steve was so extremely helpful and professional. He was always willing to answer any and all questions, was very honest, and personable throughout the purchase. Very very pleasant experience!
Business response:
Thank you for the positive review!
Although I did not purchase a vehicle. Hannah was very friendly and helpful, with each of my concerns, I would highly suggest asking for Hannah if you go into Camelback Ford Lincoln. Very professional and I will be coming by asking for her (when they get the car I want).
Business response:
Thank you for your review! We look forward to helping you in the future!
Hannah is very professional and great to work with. Always helpful and super kind. If you go to Camelback Ford or Lincoln, ask for Hannah.
Business response:
Thank you for your positive review, Ann!
Update 6/24: Hannah (and Cody) went above and beyond to make this transaction more pleasant than how it started. She stayed in constant communication after understanding how frustrating the situation was; and went out of her way to deliver the car to us last night. Thank you Hannah Original review: After dealing with 5 different people, I finally purchased a used car for my daughter on 6/15 The car still needed to go through shop inspection and detail. Several phone calls, and one more trip to the dealership, and still no cl... read more
Business response:
Michael, thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. At your earliest convenience, please contact Katrina Coscarelli, our Customer Relations Manager, at 602-264-2841. Thank you.
Gary Everett in Service has a very good work ethic and has truly been a pleasure working with. This will be my go to guy here for sure. Makes this dealership a good choice.
Business response:
Thank you for your positive feedback!
FAST PLEASANT AND EFFICIENT, always buy my vehicles from this store and the staff just gets better and better! Ask for Samantha!
Business response:
Thank you for your positive feedback!
Frequently asked questions about Camelback Ford
How is Camelback Ford rated?
Camelback Ford has a 4.1 star rating with 8,047 reviews.
When is Camelback Ford open?
Camelback Ford is open now. It will close at 9:00 p.m.