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Camelback Ford

4.1

About this business

Location details

1330 East Camelback Road, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.17,750 reviews
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CJBB7's profile image
6 years ago

Excellent!! Eric at Camelback Ford delivers!! We needed our dream truck in a very short amount of time and Eric was the only Ford representative in the state of AZ that was able to do that for us. We bravely went in there with our 6 month old and 3 year old and thanks to the help of all of the employees we encountered it was a great experience! Eric let our 3 year old play with anything and everything on his desk to keep him busy and had everything we needed ready to go. Tony was also a huge help and worked simultaneously wi... read more

Business response:

Thanks for sharing your experience. I'm thrilled that Eric and the Team were able to go above and beyond the call of duty, and get you in your DREAM TRUCK. We appreciate your business, and look forward to working with you again. - Jill Chafitz- Director of Customer Relations 

Karen's profile image
6 years ago

Excellent Collin was awesome. He was knowledgeable, patient and helpful while exhibiting a no pressure approach. Art at finance was also great, with no pressure. The experience was exceptional. 

Business response:

Karen, it was a pleasure having you at the dealership. It is our goal to provide our customers with the best possible car buying experience we are happy to see Collin, Art, and Herb were able to do just that. Please do not hesitate to let us know if there is anything you need moving forward. Have a great day! - Jill Chafitz- Director of Customer Relations 

Edson villegas's profile image
Edson villegas 
6 years ago

Good experience Very nice people and great customer service thank you Jose and Edgar. Helped me through my purchase and also helped me with numbers. They tried to give me the best deal. 

Business response:

Edson,Thank you for taking the time to review our dealership. We are happy to know that you are satisfied with your experience. with the Camelback Ford team that assisted you during your sale.Please reach out if you need anything else moving forward. - Jill Chafitz - Director of Customer Relations 

Trevin26's profile image
6 years ago

Great customer service, couldn’t have been better! I was treated amazingly and the customer service was great. I would highly recommend this dealership to any friends and family that are in need of a new vehicle. 

Business response:

I am glad that Kitara Nevil and the team was able to impress you. Thank you, for taking the time to share about your experience with us. If we can be of any more help to you, do not hesitate to let us know. - Jill Chafitz- Director of Customer Relations 

Andy M.'s profile image
6 years ago

White glove treatment I can’t begin to tell you how impressed I was with Angelina. Friendly, knowledgeable, willing to go the extra mile, helpful, anything but your typical “used car salesman”. She did EVERYTHING she could to make me feel comfortable and her team she worked with was first class from the first phone call. There was NO pressure to sign, no pressure to take it or leave it. She listened, she acknowledged, and she treated me like i was more than a signature on a 4 copy carbon contract. I’d highly recommend visiti... read more

Business response:

Thank you for coming in, Andy. I am happy to hear that you are satisfied with your visit to our dealership and Angelina Dang. Our staff works hard to provide the best customer service in town we are happy to see Angelina delivered a no pressure ,comfortable car buying experience . Please let us know if you need anything else in the future. - Jill Chafitz- Director of Customer Relations 

TinaH's profile image
6 years ago

What a difference this dealership made! Kitara, Tony, and Art were absolutely awesome! I had a really bad experience at another dealership and was not going to buy a new car but Kitara convinced me it would be different with Camelback Ford. I seriously came to you because of Kitara and Tony. Art was just wonderful as well and we actually enjoyed the paper signing process because of him! Thank you all for making this possible. 

Business response:

Tina, I am so pleased to hear that Kitara, Tony, and Art went above and beyond to make sure you had an amazing experience with us. Thank you for sharing with us about your wonderful time here. We will look forward to being of help to you moving forward. - Jill Chafitz- Director of Customer Relations 

Liz1087's profile image
6 years ago

My sales man was awesome 🤗 Thank you so much Robert Ochoa for being so patient with us. I love the way Handle things always smiling and laughing. I was so surprise the way you handle things when I told you I was going to go pick up my daughter from school and then I will be back you never pressured me to sign anything or told me anything else but hope you come back. 

Business response:

Liz, It is so wonderful to hear that Robert Ochoa provide such a superb overall non pressure experience for you. Thank you for this fantastic review. Robert is one of the best in the business at providing excellent customer service. We will look forward to being of any assistance you .Jill Chafitz- Director of Customer Relations 

Johnsond.zachary's profile image
Johnsond.zachary 
6 years ago

Excellent Experience was excellent from start to finish. Gibson was waiting for me upon arrival and helped make the process easy. Excellent flow through and follow ups to make sure I was satisfied . 

Business response:

Thank you for your stellar review, on the Camelback Team that worked with you during your time here.. We are happy to provide a positive vehicle buying experience! If there is anything else that he team can do for you, please let us know and we'd be happy to help. - Jill Chafitz -Director of Customer Relations 

Randy Anderson's profile image
Randy Anderson 
6 years ago

Everything went smooth, easy, and painlessly. Eric Steffes helped me through the whole process. Great Customer Service, great value, zero pressure. This buying experience was the smoothest, easiest, most satisfying time that I have ever had in buying a vehicle. 

Business response:

Randy, Thank you for coming in. I am happy to hear that Eric Steffes provided great customer service and zero buying pressure. He is one of the best in the business at providing a great car buying experience. Please let us know if you need anything else in the future. Have a great day and enjoy your new ride.- Jill Chafitz -Director of Customer Relations 

Frequently asked questions about Camelback Ford

How is Camelback Ford rated?

Camelback Ford has a 4.1 star rating with 7,750 reviews. 

When is Camelback Ford open?

Camelback Ford is closed now. It will open at 10:00 a.m.