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1450 E Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The service advisor was friendly and efficient
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Customer service was good. Wait time was ridiculously long
Business response:
We appreciate your patience regarding your recent service. We strive to provide speedy appointment times based on our demand as well as parts supply. Please contact Adam Altvater, our Service Director, at 602-433-3715 at your earliest convenience should you wish to discuss this further.
they did good. xxxxxxxxx
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Service was quick and easy.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Jimmy was very good. He kept me updated on all items even if not great news.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Excellent service, always assisting you through the process giving you an exact timeline on the process.
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Took my 2022 Hyundai Kona in for 22K maintenance check, etc. Techs performed tire rotation + oil change. However, after leaving the shop, noticed the tires were overinflated (according to recommended guidelines on driver-side door.) Approx 400 miles later, right rear tire blew out. Tire had to be replaced ($180). I am of the opinion that the overinflated tires contributed to the blow out I experienced. Techs need to be trained on proper tire psi levels. Camelback Hyundai should reimburse me.
Business response:
We'd like to look into this situation. Please contact Adam Altvater, our Service Director, at 602-433-3715 at your earliest convenience to discuss this further.
Brought car in for Zaktek and oil change 8:30 appointment. Arrived early 8:00 asked to have brakes looked at for scraping noise heard while backing up only. Also asked about the parts for the recall which was supposed to be ordered in October but still have not got it done. Part was not in and told it was backordered. To date still have not heard anything. Was told that the part was never ordered in October when it should have been. I did not leave until after 12:00 pm
Business response:
We'd like to look into this situation. Please contact Adam Altvater, our Service Director, at 602-433-3715 at your earliest convenience to discuss this further.
Took more than 4 hours to finish the job, not happy about it
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Camelback Kia has a 4 star rating with 4,092 reviews.
Camelback Kia is closed now. It will open at 8:00 a.m.