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Camelback Kia
- Car Dealers
- Phoenix, AZ
About this business
Location details
1450 E Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Had a good experience after a few misunderstandings while checking in for my service appointment.
Business response:
Thanks for sharing your experience! We're glad to hear you had a good outcome despite the initial misunderstandings. Your feedback helps us improve, and we appreciate your patience. Looking forward to serving you again!
My Rep, Star, was great and communicated updates as needed. The construction on the building caused some confusion. And the wait to receive a loaner car took about an hour.
Business response:
Thanks for your feedback. We're glad to hear that we provided great communication! We apologize for the confusion due to construction and the wait for your loaner car. We're always looking to improve and appreciate your understanding. Your experience is important to us!
Great service advisor made sure I was well taken care of
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service advisor. Providing excellent care is our top priority, and we appreciate you taking the time to share your experience. Looking forward to seeing you again!
Camelback Hyundai Kia service department is the best! My advisor always keeps me informed of what's going on with no pressure to sell me things that are not required.
Business response:
Thank you for your fantastic review! We're thrilled to hear about your positive experience with our service department and your advisor. Keeping you informed and comfortable is our priority. We look forward to serving you again!
Had the Zac Tec applied but they didn't treat the front lower panels below the grill.
Business response:
It's essential to us that every part of your vehicle is properly treated, and it sounds like the front lower panels below the grill may have been missed. Please reach out to our Service Director, Adam Altvater, at 480-863-9568 to discuss this further.
The service department was efficient. All services were performed on a timely basis. Everyone was friendly and professional.
Business response:
We're thrilled to hear you had a great experience with our service department. Our team takes pride in being efficient and friendly. Thank you for your kind words and for choosing us for your automotive needs!
Amazing service department!! Travis is awesome!! Best service I have ever had at any dealership!! Thank you
Business response:
We're thrilled to hear about your positive experience with our service department! Travis will be delighted to know he made such an impact. Thank you for your kind words and for choosing us for your automotive needs!
hard to get checked in took a long time to get an oil change tires rotated and checked out no car wash after service
Business response:
We appreciate your feedback! We're glad you chose us for your service, and we apologize for the wait time and any inconvenience. Your comments about the check-in process and car wash will help us improve. Thank you for sharing your experience with us!
Took to long to change a lightbulb after we had an appointment.
Business response:
We appreciate your feedback and are sorry to hear about the delay. We're always working to improve our service times and your input is valuable. Thank you for your understanding, and we hope to provide a smoother experience next time!
Frequently asked questions about Camelback Kia
How is Camelback Kia rated?
Camelback Kia has a 4.1 star rating with 4,809 reviews.
When is Camelback Kia open?
Camelback Kia is closed now. It will open at 8:00 a.m.