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1521 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Excellent service, Rebecca is excellent to work with, she handle all the questions and kept me informed during the entire process.
Business response:
We are glad to hear about your positive experience with our service team. It's wonderful to know that Rebecca provided you with outstanding support throughout your visit. We truly value customers who recognize when our team members go above and beyond to answer questions thoroughly and keep everyone well-informed during each step of the process.
My vehicle was done earlier than expected and my service advisor went over the details of my service
Business response:
We are thrilled to hear that your service was completed ahead of schedule and that your service advisor took the time to thoroughly explain all the work performed on your 2023 Subaru Forester Touring. Providing clear communication and efficient service are priorities for our team, and it means so much to know we delivered on both fronts for you.
The only thing wrong was that the service tech forgot to reset the reminder popup on the screen.
Business response:
Your positive experience means a lot to us! We appreciate you taking the time to share your feedback about your recent service visit. We understand how important it is to have all the details taken care of properly, including resetting those reminder notifications on your display screen. Your input helps us ensure that every aspect of your service experience meets your expectations.
They got me finished an hour earlier than they estimated time. Always pleasant and Rebecca is very attentive.
Business response:
We are overjoyed to hear about your positive experience with us! It's wonderful that we were able to complete your service ahead of schedule, getting you back on the road sooner than expected. We're pleased that you found our team pleasant to work with, and we'll be sure to let Rebecca know how much her attentive service meant to you.
Everything was completed in timely manner. Rebecca kept me informed of progress.
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that your service was handled efficiently and that our team member kept you well-informed throughout the entire process.
I really appreciate it. The five minute ride home and back with Lyft!
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated the convenience we provided during your visit. It's wonderful to know that the transportation arrangement made your experience smooth and hassle-free.
Chloe the service rep is the best Very knowledgeable and keeps you updated on anything that needs to be done
Business response:
We are thrilled to hear about your wonderful experience with our service team. It sounds like you received exceptional support with someone who truly knows their craft and kept you well-informed throughout your visit. Having knowledgeable team members who communicate clearly about necessary services makes all the difference in creating a positive experience.
Clean and comfortable waiting area, staff kept me informed of status. Everyone was very polite. Time to repair my car was done within reason.
Business response:
Your positive feedback means so much to us. We're delighted to hear that you found our waiting area clean and comfortable during your visit. It's wonderful to know that our team kept you well-informed throughout the repair process and that you experienced the polite, professional service we strive to provide every customer.
Smooth, efficient, fair, honor warranties, hard working.
Business response:
We greatly appreciate your wonderful feedback about your experience with us. It means so much to hear that you found our service smooth and efficient while receiving fair treatment. We take great pride in standing behind our warranties and maintaining our commitment to hard work for every customer.
Camelback Subaru has a 4.3 star rating with 5,257 reviews.
Camelback Subaru is open now. It will close at 9:00 p.m.