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Camelback Subaru
- Car Dealers
- Phoenix, AZ
About this business
Location details
1521 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
It was to address a recall (fuel tank suction pump). The repair was completed in less than 90 minutes. It was said to take 2 hours. Excellent!
Business response:
Thanks for your feedback! We're thrilled to hear your recall repair was completed ahead of schedule. Our team strives to provide efficient service, and it's great to know we met your expectations. We appreciate your support and hope to see you again soon!
They were quick, easy to deal with, and friendly
Business response:
Thank you for your awesome feedback! We're thrilled to hear you had a quick and friendly experience. Our team works hard to make sure every interaction is smooth and enjoyable. We appreciate your support and look forward to serving you again!
Superior service, awesome waiting area for customers including a nice coffee machine. Nice area to do work on my computer!
Business response:
Thank you for your fantastic feedback! We're thrilled to hear you enjoyed our waiting area and found it convenient for your work. Providing a comfortable space for our customers is a top priority, and we appreciate your support!
The degree and limits are above and beyond to please the customer the first time. That's why I have bought 8 cars with 12 years of service at Camelback Subaru. Thank you Gabe,Cloe and Service Manager, Russ..
Business response:
Thank you for your amazing feedback! We're thrilled to hear that our team, especially Gabe, Cloe, and Russ, has consistently delivered exceptional service. Your loyalty means the world to us, and we look forward to helping you with your next vehicle!
Great service. The wait was not too long. Chris Parker the service advisor is always helpful, polite and professional.
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that you had a great experience with Chris and our team. We strive to provide excellent service and appreciate your recognition. Looking forward to seeing you again!
I liked the speed of last visit but in their review of my vehicle they missed that back gate lock button needed a $7.25 part a week after service I had problems with gate not opening properly and had replacement part installed
Business response:
We're glad to hear you had a speedy visit. We appreciate your input about the back gate lock button and will ensure our team is more thorough in future inspections. Your experience helps us improve!
Camelback Subaru always delivers a high level of customer service in every department.
Business response:
Thanks for the awesome feedback! We're thrilled to hear that you consistently experience top-notch customer service at Camelback Subaru. Your satisfaction is our priority, and we appreciate your support!
Staff are knowledgeable and friendly.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that you had a positive experience with our knowledgeable and friendly staff. Your support means a lot to us!
Car was done faster than I expected but I did not like how distant I felt from feeling like more than just a number. The lack of friendly communication was lacking. It was cold business like interacting and that is not great.
Business response:
Thank you for your feedback. We're glad to hear your service was completed quickly, but we apologize for the lack of personal connection. We're committed to improving our communication and ensuring every customer feels valued. Your insights help us enhance our service experience.
Frequently asked questions about Camelback Subaru
How is Camelback Subaru rated?
Camelback Subaru has a 4.3 star rating with 5,045 reviews.
When is Camelback Subaru open?
Camelback Subaru is closed now. It will open at 10:00 a.m.