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Camelback Toyota

4.5

About this business

Location details

1550 E Camelback Rd, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.529,705 reviews
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jonathan.rich208's profile image
jonathan.rich208 
7 months ago

Cam was great, he’s was very communicative and on top of answering the questions.I am not sure if they were techs or not but quite a few of the employees looked very unprofessional and were missing teeth. One even came up to my vehicle while I was dropping it off and was laughing because I miss understood when they said pull forward. He looked very sloppy and had 1 tooth in the front. Perception is reality and when providing a high quality experience you need high quality employees. That goes down to not only appearance but ... read more

Business response:

We strive to provide a high-quality experience and will address your concerns seriously. To learn more about the situation, please reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com. 

VIC12's profile image
VIC12 
7 months ago

Was helpful. Easy to schedule appointment took care of the problem will come back next time 

Business response:

Thanks, Vic! We’re thrilled to hear you found the scheduling easy and that we could help resolve your issue. We look forward to seeing you again next time! 

KMAKGILL's profile image
KMAKGILL 
7 months ago

Very attentive service and friendly staff. Reliable parts. Now on our second car with the dealership. 

Business response:

Thanks! We're thrilled to hear about your positive experience and appreciate your loyalty with us. Our team works hard to provide great service and reliable parts. Looking forward to continuing to support you with your vehicles! 

michaellacey's profile image
michaellacey 
7 months ago

Very satisfied with the service. The turn around time to return my vehicle back same day was perfect. 

Business response:

Thank you for your very positive review. We are delighted to know that you were pleased with the service and that the same-day turnaround was perfect for you. 

michaellacey's profile image
michaellacey 
7 months ago

Very satisfied with the service. The turn around time to return my vehicle back same day was perfect. 

Business response:

Thank you for your very positive review. We are delighted to know that you were pleased with the service and that the same-day turnaround was perfect for you. 

Gary's profile image
Gary 
7 months ago

Difficult recall to resolve done quickly and efficiently. Great service advisor. Comfortable lounge area. Small food service area handy but needs a better selection (more health concious) of food. 

Business response:

Thank you for your positive feedback regarding the recall resolution, our service advisor, and the comfort of our lounge area. We are pleased you were satisfied with your overall experience. 

mkimballabbott's profile image
mkimballabbott 
7 months ago

Robert Gonzales is the best service advisor ever. He always goes the extra length to help and is super honest !! 

Business response:

Thank you! We're thrilled to hear about your positive experience with Robert. His dedication to providing exceptional service truly makes a difference. We appreciate your feedback and look forward to continuing to serve you! 

tachie10's profile image
tachie10 
7 months ago

Good welcoming fast services. Service done very welll and fast wi bring my cat bask for further service 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you and your cat had a great experience. Our team is always here to provide fast and welcoming service. We look forward to seeing you both again soon! 

ericnorth's profile image
ericnorth 
7 months ago

All was good except,again, they overinflated my tires. Should be at 32 psi. Saw that they were 39 as I drove off the lot. 

Business response:

Thank you for your feedback, and we’re glad to hear that overall your experience was good. We apologize for the tire inflation issue and appreciate you bringing it to our attention. We'll make sure to address this to ensure it doesn't happen again in the future. Thank you for your understanding! 

Frequently asked questions about Camelback Toyota

How is Camelback Toyota rated?

Camelback Toyota has a 4.5 star rating with 29,705 reviews. 

When is Camelback Toyota open?

Camelback Toyota is open now. It will close at 8:00 p.m.