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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
First time visit for an oil change I had a great experience and will be returning.
Business response:
Thank you for sharing your positive experience with us! We're glad to hear that your first visit for an oil change was great. We strive to provide excellent service to all our customers, and we look forward to welcoming you back for your future automotive needs. If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your business!
They did the oil change as they always do which is great. the service tech cleaned off my battery terminals but lost one of the plastic rubber covers that goes on top. I know it was there as I’ve owned this car for 16 years from new in 2008. I’ll have to buy one. I’ve been going to Camelback Toyota for the last 10 years. I’ve never had an issue. This is the first time with a problem. I will say the service guys/ ladies when they check you in are absolutely awesome.
Business response:
Thank you for sharing your feedback with us. We're glad to hear that you've had positive experiences with our oil changes and the service team at Camelback Toyota over the last 10 years. However, we apologize for the inconvenience caused by the missing plastic rubber cover for your battery terminals during your recent visit. We take your feedback seriously and will address this issue with our service team to ensure it doesn't happen again in the future. Please let us know if there's anything else we can do to assist you or i... read more
Adam was very nice and welcoming. I will be coming back for my next service!
Business response:
Thank you for your positive review! We're thrilled to hear that Adam provided you with a nice and welcoming experience. We look forward to welcoming you back for your next service visit. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again soon!
Outstanding. job thank you so much to Jeremiah Johnson he was great man thank you
Business response:
Thank you for your feedback! We're thrilled to hear that Jeremiah Johnson provided outstanding service. We appreciate your kind words and will be sure to pass along your appreciation to him. If there's anything else we can do for you or if you have any more questions, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again in the future!
I cannot thank Robert Gonzales enough. My vehicle left me stranded and in a panic. Got my car to function and drove straight to the dealership. I did text Robert to give notice that my vehicle would be there arriving and waiting for his attention. Turns out I had a dead battery still under warranty. Expert technicians were able to read the codes and remedy the situation at hand. Thank you Robert for putting my vehicle back on the road and safely. Outstanding customer service delivery, from a true professional. Thank you very... read more
Business response:
Thank you so much for your wonderful review! We're thrilled to hear that Robert Gonzales provided you with outstanding service and got your vehicle back on the road safely. It's great to know that he handled your situation promptly and professionally, ensuring your dead battery under warranty was addressed efficiently by our expert technicians. Your satisfaction is our priority, and we appreciate your kind words about Robert's customer service delivery. If there's anything else we can do for you or if you have any further fe... read more
I have never had a bad experience at camel back Toyota with a service advisor, and especially not with my service advisor Jeremiah! He is very knowledgeable and shoots it straight every single time! Makes sure I understand what services are being performed and why, never tries to upsell me ever. He’s the best and most honest person at a car dealership!
Business response:
Thank you so much for your wonderful review! We're thrilled to hear that you've consistently had great experiences at Camelback Toyota, especially with your service advisor Jeremiah. It's fantastic to know that Jeremiah is knowledgeable, honest, and ensures you understand the services being performed without any pressure to upsell. Your kind words mean a lot to us, and we'll be sure to pass on your appreciation to Jeremiah and the rest of our team. If there's anything else we can do for you or if you have any further feedbac... read more
Had Zakrek application. Not much to grade on. So you want me to enter 15 words on this review.
Business response:
Thank you for your review! We appreciate your feedback and are glad to hear about your positive experience. If there's anything specific you feel we could improve upon to earn that extra star next time, please let us know. We're committed to providing excellent service and value your input. Thank you again for choosing us!
Michelle was really kind and explained everything, I’ve had nothing but issues the last few visits and she noted everything to make sure it got taken care of
Business response:
Thank you for sharing your experience with us. We're glad to hear that Michelle provided you with kind and thorough service, ensuring that all your concerns were noted and addressed. Your feedback is valuable to us, and we're committed to improving your experience during future visits. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to providing you with excellent service moving forward!
This location is so clean, quiet, family friendly, the people are polite, kind, and knowledgeable.
Business response:
Thank you for your kind words! We're thrilled to hear that you found our location clean, quiet, and family-friendly, and that our staff were polite, kind, and knowledgeable. Providing a welcoming environment and excellent customer service are top priorities for us. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to reach out. We appreciate your review and look forward to seeing you again!
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 33,402 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open at 10:00 a.m.