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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
This dealer looks very clean and organized, all personnel is very professional. Great job guys.
With out checking they give us random information. You need a change love love this. But I al ready change everything last visit.
Business response:
We're sorry to hear about your experience. It sounds like there was some confusion or miscommunication regarding the service recommendations. We strive to provide accurate and helpful information tailored to each customer's specific needs. If there was a misunderstanding or if you have any further concerns, please reach out to us directly so we can address them promptly. Your satisfaction is important to us, and we appreciate your feedback.
Joey is the best! ! Took care of my issue right away with a smile. Thank you
Business response:
Thank you for your feedback! We're delighted to hear that Joey provided you with exceptional service and promptly resolved your issue with a smile. At our dealership, customer satisfaction is our top priority, and we're glad Joey could assist you effectively. We appreciate your kind words and your trust in us. If you have any more questions or need further assistance in the future, please feel free to reach out. We look forward to serving you again at Camelback Toyota.
Cesar is great! Always friendly, always great service. Wait time wasn’t too bad with no appointment
Business response:
Thank you for sharing your experience! We're thrilled to hear that Cesar provided you with excellent service once again. At Camelback Toyota, we strive to ensure that every customer receives friendly and efficient service, whether they have an appointment or not. We truly appreciate your feedback and your loyalty to our dealership. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to let us know. We look forward to seeing you next time at Camelback Toyota.
The service was very good, the employees always was friendly. The time for waiting for the service was good
Business response:
We're delighted to hear about your positive experience! Providing excellent service in a friendly environment is always our goal. We understand the importance of your time, and we're glad to hear that the waiting time met your expectations. Thank you for choosing us for your service needs, and we look forward to welcoming you back in the future. If there's anything more we can do for you, please feel free to let us know. Your satisfaction is our priority!
Very comfortable and professional. I had no pressure to communicate with them. Everything just on point.
Michael French is my service advisor. He has never pressured me to get any extra service than what I went for. I appreciate it when he does. I am a 71 year old female who is wanting to retire in the next year so I want my car to be in good shape when I retire. I think this visit was the 1st time, if I remember correctly, that I just had an oil change. I would recommend Michael and Camelback Toyota to friends and family.
Business response:
Thank you so much for your kind words and recommendation! We truly value your loyalty and trust in our service department. Michael French is dedicated to providing honest and professional service tailored to your needs, ensuring your vehicle remains in excellent condition for your retirement. We appreciate your feedback and look forward to continuing to provide you with outstanding service at Camelback Toyota. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing us... read more
Adam was very helpful and did a great job answering our questions. The length of time it took to complete the service (7hrs), was a bit of an inconvenience and was not what we are used to from Camelback Toyota's service department.
Business response:
Thank you for your feedback and for bringing this to our attention. We apologize for any inconvenience caused by the longer-than-usual service time during your recent visit. We strive to provide efficient service and your experience does not reflect our usual standards. We will review this with our team to ensure we improve our service times in the future. We appreciate your patience and understanding, and we look forward to serving you better on your next visit.
Great service. Relaxing areas, to wait while services are completed. Communication is good while service is happening.
Business response:
Thank you for sharing your experience! We're thrilled to hear that you had a great service visit with us. Providing a relaxing waiting area and keeping you informed throughout the service process are priorities for us. Your feedback is valuable, and we appreciate your kind words. If there's anything else we can do to improve your experience further, please let us know. We look forward to serving you again in the future!
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 32,585 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open at 8:00 a.m.