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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
1ra. vez José excelente persona muy comprometido con el cliente, su experiencia e información me apoyó a conocer más acerca de mi carro. Agradezco sus sugerencias.
Business response:
¡Gracias por tu comentario! Nos alegra saber que José te brindó un excelente servicio y te proporcionó información valiosa sobre tu coche. Apreciamos tus comentarios y nos complace saber que el compromiso de José con la satisfacción del cliente mejoró tu experiencia. Si tienes alguna pregunta o necesitas más ayuda, no dudes en ponerte en contacto con nosotros.
Happy to be able to work with Robert Gonzales for the past 1-2 years in the service department. He does a great job!! I've been a customer since 2007 and worked w Chris Mill until he moved away.
Business response:
Thank you for your feedback! We're delighted to hear that you've had a positive experience working with Robert Gonzales in our service department over the past 1-2 years. It's wonderful to know that he has done a great job for you. We also appreciate your long-standing loyalty as a customer since 2007, and we're sorry to hear about Chris Mill's departure. We strive to provide consistent and excellent service to all our customers, and we're glad that Robert has continued this tradition for you. If there's anything else we can... read more
Yh my in kajolo just want to say thank you for service it was the best
Business response:
Thank you so much for your kind words! We're thrilled to hear that you had the best service experience with us. Your satisfaction is our top priority, and we appreciate your feedback. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!
The service Specilist was very friendly and experienced in terms of service and customer experience
Business response:
Thank you for your feedback! We're delighted to hear that the service specialist provided friendly and experienced service, both in terms of technical expertise and customer experience. Providing excellent service is our goal, and we appreciate your acknowledgment of our efforts. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
First time visit for an oil change I had a great experience and will be returning.
Business response:
Thank you for sharing your positive experience with us! We're glad to hear that your first visit for an oil change was great. We strive to provide excellent service to all our customers, and we look forward to welcoming you back for your future automotive needs. If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your business!
They did the oil change as they always do which is great. the service tech cleaned off my battery terminals but lost one of the plastic rubber covers that goes on top. I know it was there as I’ve owned this car for 16 years from new in 2008. I’ll have to buy one. I’ve been going to Camelback Toyota for the last 10 years. I’ve never had an issue. This is the first time with a problem. I will say the service guys/ ladies when they check you in are absolutely awesome.
Business response:
Thank you for sharing your feedback with us. We're glad to hear that you've had positive experiences with our oil changes and the service team at Camelback Toyota over the last 10 years. However, we apologize for the inconvenience caused by the missing plastic rubber cover for your battery terminals during your recent visit. We take your feedback seriously and will address this issue with our service team to ensure it doesn't happen again in the future. Please let us know if there's anything else we can do to assist you or i... read more
Adam was very nice and welcoming. I will be coming back for my next service!
Business response:
Thank you for your positive review! We're thrilled to hear that Adam provided you with a nice and welcoming experience. We look forward to welcoming you back for your next service visit. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again soon!
Outstanding. job thank you so much to Jeremiah Johnson he was great man thank you
Business response:
Thank you for your feedback! We're thrilled to hear that Jeremiah Johnson provided outstanding service. We appreciate your kind words and will be sure to pass along your appreciation to him. If there's anything else we can do for you or if you have any more questions, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again in the future!
I cannot thank Robert Gonzales enough. My vehicle left me stranded and in a panic. Got my car to function and drove straight to the dealership. I did text Robert to give notice that my vehicle would be there arriving and waiting for his attention. Turns out I had a dead battery still under warranty. Expert technicians were able to read the codes and remedy the situation at hand. Thank you Robert for putting my vehicle back on the road and safely. Outstanding customer service delivery, from a true professional. Thank you very... read more
Business response:
Thank you so much for your wonderful review! We're thrilled to hear that Robert Gonzales provided you with outstanding service and got your vehicle back on the road safely. It's great to know that he handled your situation promptly and professionally, ensuring your dead battery under warranty was addressed efficiently by our expert technicians. Your satisfaction is our priority, and we appreciate your kind words about Robert's customer service delivery. If there's anything else we can do for you or if you have any further fe... read more
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 32,585 reviews.
When is Camelback Toyota open?
Camelback Toyota is open now. It will close at 9:00 p.m.