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1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Chase Jim was wonderful. I got him on the phone to set up an appointment and knew he listened. He made my appointment so easy. First time I walk out of Camelback Toyota without being mad. As a woman, I always felt taken and ignored. Last time I had my car at Camelback Toyota, I had my stepson bring it in for me. I came back with him only to pick it up. Thank You Chase. Job well done. See you next time. Also met Lesli who showed me some of the new Prius. Not ready yet but eventually. Nice to see women on the sales force.
Business response:
Nancy, we're thrilled to hear about your positive experience with Chase and Lesli! We strive to create an inclusive environment where everyone feels heard. Your feedback is invaluable, and we look forward to welcoming you back when you're ready for that new Prius! Thank you for sharing!
This dealership is first class all the way. When I drove up I was welcomed right away. Jose my service attendant I’ve known for almost 13 years and he always takes good care of me. He kept me up to date during the whole process. Thanks Jose
Business response:
Alvin, thank you for the fantastic review! We're thrilled to hear about your positive experience and the exceptional service from Jose. We appreciate your loyalty and look forward to continuing to provide you with first-class care in the future!
Robert was very friendly and all work was completed in a quick and timely manner.
Business response:
Thanks! We're thrilled to hear that Robert made such a positive impression and that everything was completed efficiently. Your satisfaction is our priority, and we appreciate your feedback!
Quick and efficient A little less upselling would be appreciated. Just some explanation as to why the recommended services indicated were necessary on my low mileage car.
Business response:
Thanks for the great feedback! We're thrilled to hear you found our service quick and efficient. We appreciate your input on upselling and will ensure our team provides clear explanations for all recommendations in the future. Your satisfaction is important to us!
Titus is always so attentive and helpful. I am very annoyed by the service charge for using a credit card! I won’t be having any major service done at Toyota because of this absurd policy!
Business response:
We appreciate your feedback and are glad to hear about your positive experience with Titus. We understand your concerns regarding the service charge and will share your thoughts with the team. Your input is valuable as we strive to improve our services. Thank you for sharing!
Robert was very friendly and all work was completed in a quick and timely manner.
Business response:
Thanks! We're thrilled to hear that Robert made such a positive impression and that everything was completed efficiently. Your satisfaction is our priority, and we appreciate your feedback!
Quick and efficient A little less upselling would be appreciated. Just some explanation as to why the recommended services indicated were necessary on my low mileage car.
Business response:
Thanks for the great feedback! We're thrilled to hear you found our service quick and efficient. We appreciate your input on upselling and will ensure our team provides clear explanations for all recommendations in the future. Your satisfaction is important to us!
Peter was great. Provided excellent service and was very knowledgeable. Would recommend his service to anyone.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that Peter made a positive impact with his service and expertise. Your recommendation means a lot to us!
Communication was excellent throughout the day. Work was done timely. No hard sell to perform work not authorized.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you appreciated our communication and timely service. Your satisfaction is our priority, and we’re glad you felt no pressure during the process. Looking forward to serving you again!
Camelback Toyota has a 4.5 star rating with 32,533 reviews.
Camelback Toyota is closed now. It will open tomorrow at 8:00 a.m.