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Camelback Toyota Service
- Auto Repair
- Phoenix, AZ
About this business
Location details
1550 E. Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
We were referred to Melanie Kranz by a close friend, and we’re so grateful for that recommendation. We recently purchased a 2025 Toyota Tacoma, and Melanie made the entire experience truly enjoyable. She was friendly, professional, and patient throughout the process. She took us on a test drive, walked us through all of the vehicle’s features, and carefully explained the price breakdown so we felt confident in every step. Melanie also introduced us to the finance advisor, Andres Martinez, who was equally as fantastic. Togeth... read more
Muy buena conexion y muy buen trato le agradezco a Melanie Kranz muy satisfecho salgo justo con lo qué Queria!!!
Business response:
Estamos encantados de saber que tuviste una experiencia positiva con nosotros. Es maravilloso saber que sentiste que brindamos un servicio excelente y que recibiste exactamente lo que estabas buscando.
I am submitting this review on behalf of my husband who recently had his 2007 FJ Cruiser in for service. I texted Mike Romero and received prompt response and WOW... we could bring it in that same day. Mike is an excellent communicator, service advisor and representative for Toyota. Thank you to service technician Juan (Tag I916) for thorough in completing the service ...nothing was left open...awesome job! Hubby did not use the transportation service (which is an appreciated option)...we live nearby and it was easy for me t... read more
Business response:
We are absolutely thrilled to hear about your outstanding experience with your FJ Cruiser service. Your kind words about receiving such prompt communication and same-day availability truly make our day. It sounds like you experienced exactly the type of excellent and stress-free service that makes all the difference.
I recently purchased a 2026 Toyota Corolla Hybrid from Camelback Toyota, and I had an outstanding experience thanks to Melanie Kranz. From the moment I walked in, Melanie was welcoming, knowledgeable, and incredibly helpful. She took the time to understand what I was looking for and guided me through the process with patience and professionalism. Her attention to detail and genuine care made the entire experience smooth and enjoyable. If you're looking for someone who truly puts the customer first, I highly recommend working... read more
Business response:
Thank you for sharing your wonderful experience with your recent Toyota Corolla Hybrid purchase at Camelback Toyota Service. We are so pleased to hear that Melanie provided you with such exceptional service from the moment you arrived.
Paloma was a great help into finding my mom a new car for her price range! 💗💗 she’s so great.
Business response:
Thank you for your wonderful feedback about your experience helping your mom find a new car within her price range. We are so pleased that our team member provided such excellent assistance during your vehicle search.
Complete 100% POSITIVE EXPERIENCE to say about this place five stars all the way!! my wife and I just purchased a brand new Tacoma. Our sales lady Melanie was exceptional and the general sales manager. Yens went out of his way to greet us as they did last year when we bought our Camry. I worked in the car industry and the way my wife and I were treated from start to finish was top notch. If you want a no hassle back and forth experience see Melanie, thank you Camelback Toyota!!
Business response:
We’re thrilled to hear about your positive experience, Mikey! It’s fantastic that Melanie and Yens made your purchase enjoyable and hassle-free. Thank you for choosing us again for your vehicle needs. Enjoy your new Tacoma, and we look forward to serving you in the future!
Had to make an unexpected trip to Arizona from Mass. for a family emergency of both parents being in living facilities. We reached out to the General Manager Jens Trull, regarding alternative transportation to get around while we were there. He immediately responded and put us in touch with the rental manager (Vincent) who provided us with a rental. They went above and beyond for us to help us handle our family emergency as needed. Camelback goes above and beyond for everyone, even if they aren't current clients and on the E... read more
Business response:
Thank you for sharing your experience, Jeff and Alyssa! We're glad to hear that Jens, Vincent, and the team could assist you during such a challenging time. Your kind words about our commitment to our customers mean a lot to us. We're here to help whenever you need!
Everyone has excellent customer service especially Uriel Garcia. He is always very helpful and explains everything in a good way.
Business response:
Gloria, thank you for your wonderful review! We're thrilled to hear that Uriel made such a positive impact during your experience. Our team takes pride in providing excellent service, and your feedback means a lot to us. We look forward to serving you again!
This dealer sucks but Jeremiah is probably one of the more competent workers there and he's great
Business response:
Thanks for your feedback! We appreciate your kind words about Jeremiah. We’re continually working to improve our services and value your input. If you have any more thoughts to share, we’re all ears!
Frequently asked questions about Camelback Toyota Service
How is Camelback Toyota Service rated?
Camelback Toyota Service has a 4.6 star rating with 3,120 reviews.
When is Camelback Toyota Service open?
Camelback Toyota Service is closed now. It will open tomorrow at 7:00 a.m.