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Candy Cars
- Used Car Dealers
- Syracuse, NY
About this business
Location details
5400 S Bay Rd, Syracuse, NY, 13212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedFast, fair and friendly service. Jake was awesome!!!
Business response:
Shelly, thank you for your recommendation! We really appreciate your feedback.
RecommendedGreat service, great location, positive buying experience!
Business response:
Kate, We are happy to hear that you had a great buying experience! We look forward to seeing you again when you are ready for your next sweet ride.
Recommendedfast and good selection sales staff was great ( Erica ).They seem to have quality vehicles.
Business response:
John, we are happy to hear you had a great experience working with Erica. we value your recommendation and look forward to seeing you again when you are ready for your next car!
RecommendedGreat overall experience! I highly recommend Erica! She made the entire process super easy! I love my new van!!
Business response:
Daniella, thank you for your recommendation. We are happy to hear that you had a great experience with Erica. Enjoy your new van and we will see you when it's time for your next trade-in!
RecommendedThe sales team was great from begging to end. The finance guy used creative ways to make the numbers work for me, and the service department was awesome. I even bought 2 vehicles 😎 I would highly recommend Erika if your looking for a nice vehicle that fits you.
Business response:
Chuck, we are happy to hear that you had a great experience with Erica and our other staff members. We look forward to seeing you again when you are ready for your next trade-in.
RecommendedDon’t ever buy a car from them they are horrible !!!!!!
Business response:
Hi Arry Dessah Rainnah, Thank you for your feedback. We take all reviews seriously, but we’re unable to find any record of a vehicle purchase or interaction under your name in our system. We’d genuinely like the opportunity to better understand your experience and address any concerns. Please feel free to give me a call directly at 315-329-2277 ext. 212 so we can look into this further and work toward a resolution. Thank you, Kelly Wallace
I brought my vehicle in at least 3 times for warranty work stating there was an engine coolant smell in the cab. They were "unable" to fix the problem. After taking it to a competent mechanic I was told it was the heater core and that it would cost around $3,000 to fix. Not to mention other than that there are 42 pages of Service work they performed on that vehicle in the 3 years I owned it. It was in their shop more times than I can count and even the engine blew. I would think twice before trusting this business with your ... read more
Business response:
Thank you for taking the time to share your feedback. We want to clarify a few important points for accuracy and transparency. Your extended warranty expired on 01/19/2025. Prior to that expiration, your vehicle was brought into our service department on 01/16/2025 and again on 02/28/2025. During both visits, there was no indication or diagnosis of a failure that would require a heater core replacement. At no point did our technicians identify a confirmed heater core issue while the warranty was active. Despite the warrant... read more
Wasted my time not once, not twice, but three times now getting repairs on a vehicle I purchased from them. Service department and office is a joke and so is calling their email "wecare".
Business response:
Eric, we understand that vehicle service can be frustrating, but we do want to clarify the details of your visit. You arrived two hours late for your scheduled appointment, yet our team still made sure your vehicle was completed by the end of the day as promised. All work was finished and your vehicle was returned to you promptly at 5 PM. Additionally, the way our staff was spoken to during your visit was extremely rude and unacceptable. We treat all customers with respect and expect the same in return. Our team worked hard ... read more
Bought a polestar 2 with 36000 miles. Sales person told me it had 300 miles for a full charge and i find out it only has 200 and i barely even get that. I get maybe 100 miles before i have to charge it again. Customer service wasn’t bad though just feel like they should know more about their vehicles.
Business response:
Please accept our apologies for the misinformation about battery range. This is concerning and we take your feedback seriously. Please contact us at (315) 329-2277.
Frequently asked questions about Candy Cars
How is Candy Cars rated?
Candy Cars has a 4.8 star rating with 2,118 reviews.
When is Candy Cars open?
Candy Cars is open now. It will close at 7:00 p.m.