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Capitol Chevrolet
- Car Dealers
- Austin, TX
About this business
Location details
6200 S I-35 Frontage Rd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Will made the process seamless and easy, he makes getting Will made the process seamless and easy, he makes getting your car worked on a stress free process.
Business response:
Thank you for the fantastic review! We're thrilled to hear that Will made your service experience seamless and stress-free. Understanding car repairs can be daunting, and Will's dedication to clear communication is what truly sets him apart. We appreciate you recognizing Will's excellent work! Please let us know if there's anything else we can do for you in the future, and we hope your car is running smoothly!
Yes, the whole process was smooth and very honest, from Yes, the whole process was smooth and very honest, from our sales guy Mitchell all the way up to Milo, you guys made us feel like family! Thank you Capitol Chevrolet!
Business response:
At Capitol Chevrolet, our goal is to make every customer feel like family, and we're so happy to hear we achieved that for you! Thank you for taking the time to leave such a fantastic review – it truly makes our day. We're thrilled to hear that the entire process, from working with Mitchell to finalizing things with Milo, was smooth and honest. Transparency and integrity are core values at Capitol Chevrolet, and we're glad it came across in your experience. Congratulations on your new Chevrolet! We hope you enjoy it for ma... read more
The service seemed fine and car was just in for normal The service seemed fine and car was just in for normal service nothing too big
Business response:
Thank you for taking the time to leave a review! We're happy to hear that your recent service at our shop went well. Routine maintenance is an important part of keeping your car running smoothly, and we appreciate you trusting us to take care of it.
Will was very friendly and knowledgeable. Will was very friendly and knowledgeable. He took care of the tow service, my insurance and kept me informed at all times. I am very happy with the service and how quickly everything was taken care of.
Business response:
Thank you so much for the fantastic review! We're thrilled to hear that Will was friendly, knowledgeable, and went above and beyond to take care of everything for you. It sounds like Will made the entire process smooth and efficient. We appreciate you mentioning that he handled the tow service, your insurance, and kept you informed throughout the process. Excellent communication is important to us, and it sounds like Will exceeded your expectations. We're glad to hear you're happy with the service and speed of resolution. ... read more
The service advisor explains what is expected during my The service advisor explains what is expected during my service appointment and answers any questions . I am immediately greeted upon rival for my appointment by courteous staff.
Business response:
Thank you for the fantastic review! We appreciate you highlighting two key aspects of our service department: clear communication and a welcoming atmosphere. We strive to ensure our service advisors set expectations and answer any questions you may have throughout your appointment. This transparency helps you feel informed and confident about the service process. A friendly greeting upon arrival sets the tone for a positive experience. We're glad our staff is courteous and makes you feel welcome. Thank you for choosing us... read more
Buen servicio y atención al cliente pero siempre se puede Buen servicio y atención al cliente pero siempre se puede mejorar el servicio para la comodidad de los cliente por que suele ser un poco tedioso y la espera es larga
Business response:
¡Gracias por su honesta opinión! Nos alegra que haya encontrado positivos el servicio y la atención al cliente. Nos esforzamos continuamente por mejorar la comodidad de nuestros clientes, y agradecemos que nos informe sobre los tiempos de espera. ¡Gracias por elegirnos!
Customer service was great,my needs were met. Customer service was great,my needs were met.thanks to Ernest cruzeta nd everyone else.
Business response:
Thank you for the positive review! We're thrilled to hear that our customer service met your needs, and that Ernest, along with the entire team, played a part in making your experience a success. We'll be sure to pass on your kind words to Ernest specifically. Recognition for a job well done goes a long way! It's important to us that our customers feel heard and understood. We appreciate you letting us know that your needs were met. Thanks again for choosing us!
Excelente servicio al cliente muy atentos amables Excelente servicio al cliente muy atentos amables respetuosos durante el tiempo que estuvimos en el proceso de mi compra
Business response:
¡Nos encanta escuchar que tuvo una excelente experiencia de servicio al cliente! Nuestro equipo se esfuerza por ser atento, amable y respetuoso durante todo el proceso de compra, y nos alegra mucho que lo haya notado. ¡Gracias por elegirnos!
Yes everybody was cooperate promptly to help buying the Yes everybody was cooperate promptly to help buying the car everybody helped right thank you very much for what you did to word of your customer thank you
Business response:
We're so glad to hear everyone worked together to make your car buying experience a positive one! Our team strives to be prompt, helpful, and collaborative, and it means a lot that you noticed. Thank you for choosing us, and we look forward to serving you again in the future. Welcome to the Capitol Chevrolet family!
Frequently asked questions about Capitol Chevrolet
How is Capitol Chevrolet rated?
Capitol Chevrolet has a 4.5 star rating with 16,887 reviews.
When is Capitol Chevrolet open?
Capitol Chevrolet is closed now. It will open at 9:00 a.m.