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6200 S I-35 Frontage Rd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Extremely great car buying experience! Extremely great car buying experience! Sales person bent over backwards to help me with every aspect of the purchase
Business response:
We're thrilled to hear you had an extremely positive car buying experience! Our salespeople are dedicated to making the process as smooth and helpful as possible. We'll be sure to recognize the salesperson who went the extra mile for you. Thank you for choosing us, and welcome to the family!
Always appreciate the great service at Capitol Chevrolet. Always appreciate the great service at Capitol Chevrolet. Scheduled routine maintenance which was completed in a timely manner. John reviewed necessary service needed & updated me when completed. This is my preferred location for all my truck service needs and will drive the extra miles to get here.
Business response:
We truly appreciate your kind words! We're happy to hear your routine maintenance was completed quickly and efficiently. John's dedication to clear communication is something we take pride in, and we're glad he kept you updated throughout the service. Thank you for choosing Capitol Chevrolet as your preferred service location! We look forward to seeing you again for your next truck service needs.
Had Chevy most of my life great customer service oil Had Chevy most of my life great customer service oil change fast and don't wait to long
Business response:
We're thrilled to hear you've been a Chevy fan for most of your life! Thank you for choosing us for your recent oil change, and we're delighted to hear it was fast and efficient. We know your time is valuable, so getting you back on the road quickly is a priority. At Capitol Chevrolet, we strive to provide excellent customer service for all our Chevy customers, and it sounds like we achieved that for you this visit. We look forward to seeing you again for your next service need!
My entire experience was excellent. My entire experience was excellent. I would recommend Capitol Chevrolet Austin, TX for servicing your vehicle.
Business response:
We're so glad to hear your entire experience was excellent! Thank you for choosing us to service your vehicle and for recommending us to others. Our team works hard to provide top-notch service, and it means a lot to know we're succeeding. We look forward to seeing you again soon!
Great dealership. Great dealership. Accommodated my needs & wants! Honestly this was my best experience while purchasing a car- Big thanks to Alejandra, Laura and management.
Business response:
We're absolutely thrilled to hear you had such a fantastic experience at our dealership! Thank you for taking the time to leave this wonderful review. It means the world to us that we could accommodate your needs and wants, and that this was your best car-buying experience ever! We'll be sure to pass on your big thanks to Alejandra, Laura, and our management team. They all work hard to ensure a smooth and satisfying experience for every customer. Congratulations on your new car, and welcome to the Capitol Chevrolet family!
Very good dealer and has a great inventory to choose Very good dealer and has a great inventory to choose from. Everyone was polite and helpful
Business response:
Thank you for the fantastic review! We're so happy to hear you found our dealership to be very good, with a great selection of vehicles and friendly, helpful staff. We strive to provide a positive experience for all our customers, and your feedback lets us know we're on the right track. Having a diverse inventory to choose from is important, and we're glad we could offer you the perfect fit. We appreciate you mentioning the politeness and helpfulness of our team – they truly are dedicated to making car shopping enjoyable. ... read more
Very professional and very helpful helped me to get the Very professional and very helpful helped me to get the vehicle I wanted thanks to lace Cruz and mark Ayala
Business response:
Congratulations on your new vehicle! We're thrilled to hear you had a positive experience at Capitol Chevrolet and that Lace Cruz and Mark Ayala were both professional and helpful in getting you the car you wanted. At Capitol Chevrolet, we strive to provide exceptional service with a dedicated team focused on understanding your needs. It sounds like Lace and Mark embodied that perfectly by working together to ensure you found the right vehicle. We appreciate you recognizing their efforts! We're glad they were able to assis... read more
Wasn’t completely honest. Wasn’t completely honest. Said it would take 3 hours. But it took 6. Said he filled up my gas tank, but did not.
Business response:
Thank you for taking the time to leave a review about your recent service experience. We sincerely apologize that the service took longer than the estimated 3 hours and that your gas tank wasn't filled up as promised. We understand your frustration, especially when timelines and courtesy services aren't met. We strive to be completely honest and transparent with our customers, and clearly fell short in this case. To ensure we investigate this situation thoroughly and improve communication accuracy moving forward, we'd like t... read more
they were extremely helpful and listened to my concerns they were extremely helpful and listened to my concerns and worked with me. they respected me and my budget
Business response:
Thank you for taking the time to leave a fantastic review! At Capitol Chevrolet, we strive to provide a positive and respectful experience for all our customers. We're thrilled to hear that we listened to your concerns, worked with you to find a solution, and respected your budget. We understand that car buying can sometimes feel overwhelming. Our team is dedicated to making the process smooth and informative, while ensuring we find the perfect car for your needs at the right price. We're glad we achieved that for you! Con... read more
Capitol Chevrolet has a 4.5 star rating with 16,887 reviews.
Capitol Chevrolet is closed now. It will open at 9:00 a.m.