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Carlsbad Animal Clinic
- Carlsbad, NM
About this business
Location details
103 E. Blodgett Street, Carlsbad, NM, 88220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve always took my dogs here we have 5 dogs lol so a good vet is a must have. the Doctors awesome but her assistants/ receptionist lack kindness. Very unprofessional attitudes which almost caused my dog to get cremated when I specifically said that’s NOT what I had wanted multiple times. It’s never been an option for me to get my dog cremated.If they weren’t so rude and in a hurry to end the call on me , they would’ve been able to hear about the care I wanted provided for MY dog (that I had just lost over another dog atta... read more
Business response:
Thank you for the feedback, Analeigh. I have spent some time trying to locate records for you within our clinic and we have nothing under your name. However, after discussing this review with staff, I discovered that a pet was brought to the clinic under a different owner's name, and we believe it was you that they spoke with in regards to this pet. We do not have any other pets listed on this account, and this was the first visit and only pet listed. Regardless of those details, we understand that you were upset over th... read more
I’ve been taking my dogs here for 12 years, and my family took our family dogs here since I was a child. I’m in the process of moving vets. Filling prescriptions here is a nightmare, you have to leave a voice mail and you never get confirmation. Half the time you show up after the allotted 48 hour wait period the medicine still isn’t ready. We changed to the auto fill to go around this, but twice now the refill wasn’t approved and the medicine didn’t ship in time. My dog has epilepsy and cannot run out of his phenobarbital. ... read more
Business response:
Thank you for the feedback, Adrianne. Please accept our apologies for the issues surrounding filling your prescriptions. The feedback is important and can help us determine what is working and what needs adjustment. We are constantly looking for ways to improve our processes, and information like this helps us. Due to the continuing COVID pandemic, we have elected to remain a curbside clinic. We feel that this is in the best interest of our staff and our pet parents. It is not always easy, we know. It isn't easy for us... read more
They are extreme on the covid side of things to the point of ridiculousness. You can walk into a regular doctor or dentist office no problem. This place? you wait in your car. Reminds me of the silly people you see outside walking or driving a car still masked up.
Business response:
Thank you for the feedback, Mr. Elliott. We are taking precautions due to COVID, and will continue to do so until we feel it is safe for our staff and our clients. We understand this can be frustrating for some people. We hope to allow owners inside the clinic with their pets in the near future, but we must always consider risks for our staff and our clients first. We do continue to provide excellence in care for all of our patients, and we are sorry we didn't get a chance to share that excellence with you! We hope you ... read more
We were hunting near Carlsbad and staying at Brantley Lake when one of our dogs became extremely ill. We called Carlsbad Animal Clinic and they made room for us as a "walk-in" patient without an appointment. We arrived at the office during the lunch hour and when Dr Mills saw us waiting in the parking lot, she came out to the car to check out the situation. She immediately took Mocha into the office, set her up with blood tests, got her going on fluids and made her comfortable. We had to leave Mocha over night, but the next... read more
They try there hards to help everyone but with 1 doctor it is hard so dear with them .thy are trying
Yesterday on 9/16/2017 (my birthday ��), I made a phone call and the answering service had Dr. Castro call me immediately because I knew my beloved cat Ash was dying. Dr. Castro met my family & I at the clinic in 20 mins with no hestation whats-so-ever. My male cat had a blockage in his urethra back in June and we got him in just in time to save his life. But unfortunately, once a cat has a blockage they are prone to them the rest of their life. Well, he started showing the same signs a few days ago and yesterday, things cam... read more
Kind, caring place to take your pets. They are great with large breed dogs too.
Business response:
Thank you for sharing your kind compliments, Shawna! We love having you as part of our CAC family and look forward to seeing you again!
They are very friendly and caring and try to work with your budget to give your pet the best care
Frequently asked questions about Carlsbad Animal Clinic
How is Carlsbad Animal Clinic rated?
Carlsbad Animal Clinic has a 4.4 star rating with 387 reviews.
When is Carlsbad Animal Clinic open?
Carlsbad Animal Clinic is closed now. It will open tomorrow at 8:00 a.m.