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Carmel Oaks Inn & Suites (Clarion Collection)
About this business
Won’t recommend it. The room had a smell bed ruffle, bedsheet and comforter was old and looked dirty it had some holes on the sheets and ruffle. WiFi really sucked. Location was great close to shops and beach.
Pleasant You can here absolutely everything with the thin walls . Bed was extremely uncomfortable . Breakfast was not good at all. Location was ok
Disappointing
Poor Very bad sound isolation
awful!!!!!! unsanitary! faulty electrical wiring! hair in shower/toilet/wall; phone out of order 1. found moldy towels lining a "drip pan" under bathroom sink. Manager blamed housekeepers: 'they never tell me about this." It's obviously not a new leak based on extent of green/black mold. And was a known issue...so why put anybody in there if you have something better to offer? 2. telephone didn't work so I had to run to office several times to list all of my complaints 3. looks old and decrepit...should lock so no-one has to... read more
Business response:
Dear Janna, Thank you for your review of your past stay with us. We always appreciate hearing from our guests, including places for improvement. We are sorry we were not able to provide you with a better quality of service and for the dissatisfaction, you experienced with your room accommodation. Your feedback has been passed to our housekeeping and maintenance teams, for immediate redress. We hope you will give us a chance to redeem ourselves when you are next visiting the area. Best Regards, Ray, Customer Care Team
Okay Preis-Leistungsverhältnis eher schlecht - zu teuer ! sehr gute Lage
Fair Breakbeats was poor, hygiene was absent Location, friendly staff
Business response:
Dear Klaas, we are glad to read that you enjoyed our location. As for breakfast, we do provide light options as most guests prefer exploring nearby restaurants and cafes, still, we will keep this in mind for future enhancements. We apologize for the cleaning and we will discuss your review with our housekeeping manager to ensure that our standards of cleanliness are maintained. We aim to exceed all of our guest's expectations, and obviously, we failed to do that for you. We hope you won't be dissuaded from staying with us ag... read more
“Comprueben la reserva llamando” Id con cuidado con la reserva. El hotel canceló la reserva sin avisar.
“Spoiled curdled Milk in “continental breakfast basket””
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.8 star rating with 2,240 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.