This profile has been claimed by the business owner or representative.
Carol Schretter - BankSouth Mortgage Loan Officer
- Mortgage Brokers
- Savannah, GA
About this business
Location details
18 W Bryan St, suite 200, Savannah, GA, 31401, United States
Get directions
Verified by BankSouth Mortgage Company, LLC
Great experience
Business response:
I'm thrilled to hear about your great experience, Patrick. Ensuring a seamless process for our customers is a priority at BankSouth Mortgage. Thank you so much for the 5-star rating. Let me know if there is anything else I can assist you with in the future! - Carol Schretter
Verified by BankSouth Mortgage Company, LLC
Carol was very prompt with relaying information to us throughout the entire process.
Business response:
Thank you, Brian, for taking the time to leave your review and rating. I'm happy to hear that you found my services prompt and effective. At BankSouth Mortgage, we always aim to keep our customers well informed throughout the entire process. It was a pleasure working with you. Looking forward to assisting you in the future.
Verified by BankSouth Mortgage Company, LLC
Carol, at BankSouth Mortgage in Savannah, was so helpful getting us through the lending process. She was always in constant communication. We really appreciate how vigilant she was reviewing rates and helping us through important financial decisions. She quickly questions and provided clarifications throughout the process. Thanks so much Carol! Jill was also so efficient and helpful from an underwriting standpoint. Thanks Jill!
Verified by BankSouth Mortgage Company, LLC
Carol was so helpful getting us through the lending process. She was always in constant communication. We really appreciate how vigilant she was reviewing rates and helping us through important financial decisions. She quickly questions and provided clarifications throughout the process. Thanks so much Carol!
Business response:
Wendy, thank you for taking the time to fill out the survey. I know you and Brian are very busy! We loved working with you. You both were always helpful in providing everything that we needed along the way. Be sure to reach out to us if you have any questions or concerns. I hope you enjoy your new home!
Verified by BankSouth Mortgage Company, LLC
Carol and her team were excellent and made the whole process easy. Would recommend her to anyone buying a home.
Business response:
Hi, Joey! We were so honored that you chose us to help you with your home purchase financing. It was an extra treat that your daughter, a realtor, recommended us. Don't be a stranger! Be sure to call us if you need anything.
Verified by BankSouth Mortgage Company, LLC
Carol and her team were extraordinary! The communication was amazing, they answered any and every question we may have had( which was a lot as first time home buyers 🤣).They always answered the phone, every single time. They were incredibly effective and diligent about doing everything they could to make our experience a breeze. I was so fortunate to be able to work with them through this major decision! 10/10 would recommend!
Business response:
Thank you so much for your generous feedback, Brooke! Jill, Jackie and I enjoyed helping you and Madison through your first home purchase. I am thrilled that you found a great home. Please send pictures! Remember, we're just a phone call away! Yours, Carol
Verified by BankSouth Mortgage Company, LLC
Carol was very helpful every step of the way. She kept us informed when things were changing from day to day and answered all five million of our questions. I felt that she really did have our best interest at heart in finding us the best deal she could. Couldn’t have asked for a better experience!
Business response:
Hi, Madison and Brooke! Jill, Jackie, and I are very honored to work with you on your first home purchase. Thanks for your help with documentation during the process. Your communication was very helpful to us as we worked with underwriting on your approval. Let's do this again when you are ready!
Verified by BankSouth Mortgage Company, LLC
What made my great was the fact that if I had any questions or anything that came to my mind I can always call and reach or ask Carol anything that may have been on my mind Carol was or anyone on her team reached out to me to explain or talk about it. It made my first homebuying very pleasant.
Business response:
Thanks so much, Hawk! I am honored that we were able to help you with your financing. It was a joy seeing you and your family at the closing so happy to have your new home purchase complete. I am here for you going forward as well. Any question, anytime!
Verified by BankSouth Mortgage Company, LLC
This is maybe the third or fourth time that Carol has helped me. I have noticed when I have gone to others for professional guidance repeatedly there service sometimes lags a little. But Carol has been the same professional, helpful person from the first until recently. I forgot the communication. Carol is top notch in my book.
Business response:
Mike, you are so kind to take the time for this review. Your words really make me proud. I look forward to serving you again!
Frequently asked questions about Carol Schretter - BankSouth Mortgage Loan Officer
How is Carol Schretter - BankSouth Mortgage Loan Officer rated?
Carol Schretter - BankSouth Mortgage Loan Officer has a 4.9 star rating with 418 reviews.
When is Carol Schretter - BankSouth Mortgage Loan Officer open?
Carol Schretter - BankSouth Mortgage Loan Officer is open now. It is open 24/7.