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18 W Bryan St, suite 200, Savannah, GA, 31401, United States
Get directionsVerified by BankSouth Mortgage Company, LLC
Carol was very helpful every step of the way. She kept us informed when things were changing from day to day and answered all five million of our questions. I felt that she really did have our best interest at heart in finding us the best deal she could. Couldn’t have asked for a better experience!
Business response:
Hi, Madison and Brooke! Jill, Jackie, and I are very honored to work with you on your first home purchase. Thanks for your help with documentation during the process. Your communication was very helpful to us as we worked with underwriting on your approval. Let's do this again when you are ready!
Verified by BankSouth Mortgage Company, LLC
What made my great was the fact that if I had any questions or anything that came to my mind I can always call and reach or ask Carol anything that may have been on my mind Carol was or anyone on her team reached out to me to explain or talk about it. It made my first homebuying very pleasant.
Business response:
Thanks so much, Hawk! I am honored that we were able to help you with your financing. It was a joy seeing you and your family at the closing so happy to have your new home purchase complete. I am here for you going forward as well. Any question, anytime!
Verified by BankSouth Mortgage Company, LLC
This is maybe the third or fourth time that Carol has helped me. I have noticed when I have gone to others for professional guidance repeatedly there service sometimes lags a little. But Carol has been the same professional, helpful person from the first until recently. I forgot the communication. Carol is top notch in my book.
Business response:
Mike, you are so kind to take the time for this review. Your words really make me proud. I look forward to serving you again!
Verified by BankSouth Mortgage Company, LLC
Carol is amazing. She is very knowledgeable and responds any time. Cannot recommend her enough!
Verified by BankSouth Mortgage Company, LLC
Working with Carol is always a breeze. This is our third home we have bought with her help and we look forward to the next one. Thank you for everything Carol!
Business response:
Thanks, Tommy. I am very honored to help you with your financing. Your files are a breeze, too!
Verified by BankSouth Mortgage Company, LLC
I had a great hime buying experience with Carol Schretter at BankSouth. I received weekly market updates and any questions I had were answered immediately. Without a doubt I would highly recommend them.
Business response:
I'm thrilled to hear that you had a great home buying experience, Vanessa! Providing timely updates and prompt responses to your queries is a part of our commitment to excellent service at BankSouth Mortgage. Your high recommendation means a lot! I hope the recent storm was a non event for you! Please don't hesitate to reach out if you need anything in the future. Thank you for your 5-star review!
Verified by BankSouth Mortgage Company, LLC
I had a great home buying experience with Carol Schretter at BankSouth. I received weekly market updates and any questions I had were answered immediately. Without a doubt I would highly recommend them.
Verified by BankSouth Mortgage Company, LLC
From start to finish Carol and her team were great!
Business response:
Thank you, Matthew, for your high rating and kind words! I'm glad to hear that you had a great experience with our team at BankSouth Mortgage. We always strive to provide a seamless process from start to finish. It was a pleasure and an honor working with you. I hope you were unscathed during the storm. Thanks again!
Verified by BankSouth Mortgage Company, LLC
Amazing customer service!
Business response:
Thank you, Molly! I'm so glad that you had an amazing experience working with BankSouth Mortgage. I appreciate the 5-star rating. All the best!
Carol Schretter - BankSouth Mortgage Loan Officer has a 4.9 star rating with 452 reviews.
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